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Executive Education
    ... Right arrow Harvard Business School Right arrow Executive Education Right arrow Programs for Individuals Right arrow Topic-Focused Programs Right arrow Performance Measurement for Effective Management of Nonprofit Organizations Right arrow OverviewCurriculumTeaching TeamParticipant Profile
    ... Right arrow Harvard Business School Right arrow Executive Education Right arrow Programs for Individuals Right arrow Topic-Focused Programs Right arrow Performance Measurement for Effective Management of Nonprofit Organizations Right arrow OverviewCurriculumTeaching TeamParticipant Profile

    Performance Measurement for Effective Management of Nonprofit Organizations

    Performance Measurement for Effective Management of Nonprofit Organizations
    • Upcoming Session
    • Carousel left arrow (1 of 1) Carousel right arrow
    • Dates: 24–28 MAY 2021
    • Format: Virtual
    • Fee: $3,600
    • The program fee covers tuition, books, case materials, accommodations, and most meals.
      Apply
      Download Brochure
      Apply
      Download Brochure
      Admissions Criteria and Process
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations, Wholesome Wave Georgia, U.S.
    Read Her Story
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations, Wholesome Wave Georgia, U.S.
    Read Her Story
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
    Social Enterprise & Nonprofits Comparison Chart
    Compare programs at-a-glance to find what's right for you.
    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
    Social Enterprise & Nonprofits Comparison Chart
    Compare programs at-a-glance to find what's right for you.
    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Print
    • Overview
    • Curriculum
    • Teaching Team
    • Participant Profile
    • Participant Stories
    • Participant Profile Dropdown down
      • Overview
      • Curriculum
      • Teaching Team
      • Participant Profile
      • Participant Stories

    Summary

    Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always easy to identify. Indeed, to improve the effectiveness of a nonprofit organization—especially when tackling society's toughest challenges—senior executives and board members must prioritize assessment of organizational performance. In this nonprofit management program, you will explore how to align mission and strategy through performance measurement.

    This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

    Dropdown down Dropdown up

    Summary

    Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always easy to identify. Indeed, to improve the effectiveness of a nonprofit organization—especially when tackling society's toughest challenges—senior executives and board members must prioritize assessment of organizational performance. In this nonprofit management program, you will explore how to align mission and strategy through performance measurement.

    This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

    Key Benefits
    With a stronger performance management strategy in place, your organization will be better positioned to achieve its objectives. This nonprofit management program features sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges of today's rapidly changing world. As a participant, you will learn to think conceptually about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success.

    DetailsExpand AllCollapse All

    Maximize impact by aligning mission, strategy, and performanceMaximize impact by aligning mission, strategy, and performance
    Dropdown down
    • Develop a culture of learning and innovation within your organization
    • Identify key metrics for measurement
    • Assess and communicate outcomes to partners and stakeholders
    • Institute and sustain organizational performance measurement
    Expand your personal and professional networksExpand your personal and professional networks
    Dropdown down
    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Key Benefits Dropdown up

    Key Benefits Dropdown down

    With a stronger performance management strategy in place, your organization will be better positioned to achieve its objectives. This nonprofit management program features sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges of today's rapidly changing world. As a participant, you will learn to think conceptually about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success.
    Details

    Maximize impact by aligning mission, strategy, and performance

    • Develop a culture of learning and innovation within your organization
    • Identify key metrics for measurement
    • Assess and communicate outcomes to partners and stakeholders
    • Institute and sustain organizational performance measurement

    Expand your personal and professional networks

    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Who Should Attend

    Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with annual budgets in excess of $1 million) who are committed to improving performance measurement and management. Note that this program is focused on organization-level performance measurement and management, not individual-level or human resource-focused performance measurement.

    Attendance by multiple organization representatives will foster teamwork and enhance the program's impact.

    Limited need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

    Dive Deeper into the Experience
    Play video
    Play video
    Inside the Classroom
    See how exchange with faculty and peers yields new insights into critical business trends.
    Watch the VideoWatch the Video
    Play video
    Play video
    We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Watch the VideoWatch the Video
    Play video
    Play video
    Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Watch the VideoWatch the Video
    Dropdown down Dropdown up

    Who Should Attend

    Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with annual budgets in excess of $1 million) who are committed to improving performance measurement and management. Note that this program is focused on organization-level performance measurement and management, not individual-level or human resource-focused performance measurement.

    Attendance by multiple organization representatives will foster teamwork and enhance the program's impact.

    Limited need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

    Dive Deeper into the Experience
    Play video
    Play video
    Inside the Classroom
    See how exchange with faculty and peers yields new insights into critical business trends.
    Watch the VideoWatch the Video
    Play video
    Play video
    We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Watch the VideoWatch the Video
    Play video
    Play video
    Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Watch the VideoWatch the Video

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    Dropdown down Dropdown up

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    Admissions Criteria and Process

    For information on the application submission, review, or admission process, or for questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.
    Read More
    Dropdown down

    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    Admissions Criteria and Process Dropdown down

    Admissions Criteria and Process Dropdown down

    For information on the application submission, review, or admission process, or for questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.

    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    What You Will Learn

    This program helps nonprofit executives like you to think conceptually about organizational performance measurement. Through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions, you'll examine the rationale behind performance measurement and gain valuable insight into its critical aspects.

    Dropdown down Dropdown up

    What You Will Learn

    This program helps nonprofit executives like you to think conceptually about organizational performance measurement. Through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions, you'll examine the rationale behind performance measurement and gain valuable insight into its critical aspects.

    Key TopicssExpand AllCollapse All

    Aligning mission and organizational performance managementAligning mission and organizational performance management
    Dropdown down
    • Linking organizational performance, mission, and impact
    • Recognizing what is being measured and what is being delivered
    • Developing a theory of change and logic model
    Challenges and obstacles to managing organizational performanceChallenges and obstacles to managing organizational performance
    Dropdown down
    • Building a performance-based culture
    • Developing capacity within the organization
    • Implementing a performance management strategy
    Innovation through measurementInnovation through measurement
    Dropdown down
    • Designing experiments to develop new interventions and improve existing programs
    • Fostering a learning mindset within the organization
    Collaborating with partnersCollaborating with partners
    Dropdown down
    • Using data to communicate social and environmental outcomes to key stakeholders
    • Dealing with the forces that shape the nonprofit environment
    Sustainable performance management systemsSustainable performance management systems
    Dropdown down
    • Understanding and overcoming implementation challenges
    • Institutionalizing continuous improvement in your organization
    • Assessing communication issues

    Key Topicss Dropdown up

    Key Topicss Dropdown down

    Aligning mission and organizational performance management

    • Linking organizational performance, mission, and impact
    • Recognizing what is being measured and what is being delivered
    • Developing a theory of change and logic model

    Challenges and obstacles to managing organizational performance

    • Building a performance-based culture
    • Developing capacity within the organization
    • Implementing a performance management strategy

    Innovation through measurement

    • Designing experiments to develop new interventions and improve existing programs
    • Fostering a learning mindset within the organization

    Collaborating with partners

    • Using data to communicate social and environmental outcomes to key stakeholders
    • Dealing with the forces that shape the nonprofit environment

    Sustainable performance management systems

    • Understanding and overcoming implementation challenges
    • Institutionalizing continuous improvement in your organization
    • Assessing communication issues

    The HBS Advantage

    Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

    Faculty Cochairs
    Herman B. 'Dutch' Leonard
    Herman B. 'Dutch' Leonard
    Herman B. 'Dutch' Leonard

    Herman B. 'Dutch' Leonard

    Harvard Business School:

    Eliot I. Snider and Family Professor of Business Administration

    Harvard Kennedy School:

    George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

    HBS Unit:
    General Management

    Read Full Bio

    Julie Boatright Wilson
    Julie Boatright Wilson
    Julie Boatright Wilson

    Julie Boatright Wilson

    Harvard Kennedy School:

    Harry S. Kahn Senior Lecturer in Social Policy

    Read Full Bio

    Faculty
    James P. Honan
    James P. Honan
    James P. Honan

    James P. Honan

    Harvard Graduate School of Education:

    Senior Lecturer on Education

    Read Full Bio

    Mitchell B. Weiss
    Mitchell B. Weiss
    Mitchell B. Weiss

    Mitchell B. Weiss

    Professor of Management Practice, Richard L. Menschel Faculty Fellow

    HBS Unit:
    Entrepreneurial Management

    Read Full Bio

    Dropdown down Dropdown up

    The HBS Advantage

    Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

    Faculty Cochairs
    Herman B. 'Dutch' Leonard
    Herman B. 'Dutch' Leonard
    Herman B. 'Dutch' Leonard

    Herman B. 'Dutch' Leonard

    Harvard Business School:

    Eliot I. Snider and Family Professor of Business Administration

    Harvard Kennedy School:

    George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

    HBS Unit:
    General Management

    Read Full Bio

    Julie Boatright Wilson
    Julie Boatright Wilson
    Julie Boatright Wilson

    Julie Boatright Wilson

    Harvard Kennedy School:

    Harry S. Kahn Senior Lecturer in Social Policy

    Read Full Bio

    Faculty
    James P. Honan
    James P. Honan
    James P. Honan

    James P. Honan

    Harvard Graduate School of Education:

    Senior Lecturer on Education

    Read Full Bio

    Mitchell B. Weiss
    Mitchell B. Weiss
    Mitchell B. Weiss

    Mitchell B. Weiss

    Professor of Management Practice, Richard L. Menschel Faculty Fellow

    HBS Unit:
    Entrepreneurial Management

    Read Full Bio

    Your Peers Expand Your Learning


    Global Perspective Map Desktop Global Perspective Map Tablet
    Global Perspective
    Experience the world in your classroom.
    Global Perspective
    Experience the world in your classroom.
    7%
    Africa/Middle East
    14%
    Asia/Pacific
    6%
    Europe
    %
    Latin America
    73%
    North America
    7%Africa/Middle East
    14%Asia/Pacific
    6%Europe
    %Latin America
    73%North America
    7%
    14%
    6%
    %
    73%
    Experience
    Experience
    Years worked
    Years worked
    Experience
    Years worked
    5% Less than 10 yearsLess than 10 years
    16% 10-14 years10-14 years
    25% 15-19 years15-19 years
    18% 20-24 years20-24 years
    13% 25-29 years25-29 years
    11% 30-34 years30-34 years
    6% 35-39 years35-39 years
    6% 40 years or more40 years or more
    5% Less than 10 yearsLess than 10 years
    16% 10-14 years10-14 years
    25% 15-19 years15-19 years
    18% 20-24 years20-24 years
    13% 25-29 years25-29 years
    11% 30-34 years30-34 years
    6% 35-39 years35-39 years
    6% 40 years or more40 years or more
    Participating Companies Have Included:
    Boys & Girls Clubs
    Consuelo Foundation
    Habitat for Humanity
    Make-A-Wish
    National Center for Missing & Exploited Children
    San Francisco Symphony
    Teach For America
    Tiffany & Co. Foundation
    United Way
    Women's Legal Education and Action Fund
    YMCA of Greater Seattle
    Dropdown down Dropdown up

    Your Peers Expand Your Learning


    Global Perspective Map Desktop Global Perspective Map Tablet
    Global Perspective
    Experience the world in your classroom.
    Global Perspective
    Experience the world in your classroom.
    7%
    Africa/Middle East
    14%
    Asia/Pacific
    6%
    Europe
    %
    Latin America
    73%
    North America
    7%Africa/Middle East
    14%Asia/Pacific
    6%Europe
    %Latin America
    73%North America
    7%
    14%
    6%
    %
    73%
    Experience
    Experience
    Years worked
    Years worked
    Experience
    Years worked
    5% Less than 10 yearsLess than 10 years
    16% 10-14 years10-14 years
    25% 15-19 years15-19 years
    18% 20-24 years20-24 years
    13% 25-29 years25-29 years
    11% 30-34 years30-34 years
    6% 35-39 years35-39 years
    6% 40 years or more40 years or more
    5% Less than 10 yearsLess than 10 years
    16% 10-14 years10-14 years
    25% 15-19 years15-19 years
    18% 20-24 years20-24 years
    13% 25-29 years25-29 years
    11% 30-34 years30-34 years
    6% 35-39 years35-39 years
    6% 40 years or more40 years or more
    Participating Companies Have Included:
    Boys & Girls Clubs
    Consuelo Foundation
    Habitat for Humanity
    Make-A-Wish
    National Center for Missing & Exploited Children
    San Francisco Symphony
    Teach For America
    Tiffany & Co. Foundation
    United Way
    Women's Legal Education and Action Fund
    YMCA of Greater Seattle
    ApplyDownload Brochure
    ApplyDownload Brochure
    ApplyDownload Brochure
    More Admissions Information
    Program content, dates, schedule, fees, technology platforms, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations, Wholesome Wave Georgia, U.S.
    Read Her Story
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations, Wholesome Wave Georgia, U.S.
    Read Her Story
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
    Social Enterprise & Nonprofits Comparison Chart
    Compare programs at-a-glance to find what's right for you.
    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
    Social Enterprise & Nonprofits Comparison Chart
    Compare programs at-a-glance to find what's right for you.
    Learn More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Harvard Kennedy School
    Email: exed@hks.harvard.edu
    Telephone: +1.617.496.9000
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