Performance measurement is essential for organizational innovation, learning, and
success. Nonprofits, however, must evaluate social or environmental outcomes as well
as financial performance, and the ideal metrics are not always easy to identify. Indeed,
to improve the effectiveness of a nonprofit organization—especially when tackling
society's toughest challenges—senior executives and board members must prioritize
assessment of organizational performance. In this nonprofit management program, you
will explore how to align mission and strategy through performance measurement.
Performance measurement is essential for organizational innovation, learning, and
success. Nonprofits, however, must evaluate social or environmental outcomes as well
as financial performance, and the ideal metrics are not always easy to identify. Indeed,
to improve the effectiveness of a nonprofit organization—especially when tackling
society's toughest challenges—senior executives and board members must prioritize
assessment of organizational performance. In this nonprofit management program, you
will explore how to align mission and strategy through performance measurement.
With a stronger performance management strategy in place, your organization will be
better positioned to achieve its objectives. This nonprofit management program features
sessions on innovation and organizational learning; generating evidence about an intervention's
effectiveness; building a culture of performance measurement; and managing for collective
impact amid the challenges of today's rapidly changing world. As a participant, you
will learn to think conceptually about performance measurement and prepare to lead
performance-focused initiatives that will empower your organization and drive new
levels of success.
With a stronger performance management strategy in place, your organization will be
better positioned to achieve its objectives. This nonprofit management program features
sessions on innovation and organizational learning; generating evidence about an intervention's
effectiveness; building a culture of performance measurement; and managing for collective
impact amid the challenges of today's rapidly changing world. As a participant, you
will learn to think conceptually about performance measurement and prepare to lead
performance-focused initiatives that will empower your organization and drive new
levels of success.
Details
Maximize impact by aligning mission, strategy, and performance
Develop a culture of learning and innovation within your organization
Identify key metrics for measurement
Assess and communicate outcomes to partners and stakeholders
Institute and sustain organizational performance measurement
Expand your personal and professional networks
Extend your network by living and working with accomplished executives from various
backgrounds, industries, and countries across the globe
Build relationships with a diverse group of peers who can provide wide-ranging insights
into your business challenges and career decisions
Who Should Attend
Chief executive officers, presidents, executive directors, board members, and other
senior executives in nonprofit organizations (typically with annual budgets in excess
of $1 million) who are committed to improving performance measurement and management.
Note that this program is focused on organization-level performance measurement and
management, not individual-level or human resource-focused performance measurement.
Attendance by multiple organization representatives will foster teamwork and enhance
the program's impact.
Limited need-based scholarship funding may be available. Visit the HBS Social Enterprise
Initiative website for scholarship information.
Dive Deeper into the Experience
Inside the Classroom
See how exchange with faculty and peers yields new insights into critical business trends.
Chief executive officers, presidents, executive directors, board members, and other
senior executives in nonprofit organizations (typically with annual budgets in excess
of $1 million) who are committed to improving performance measurement and management.
Note that this program is focused on organization-level performance measurement and
management, not individual-level or human resource-focused performance measurement.
Attendance by multiple organization representatives will foster teamwork and enhance
the program's impact.
Limited need-based scholarship funding may be available. Visit the HBS Social Enterprise
Initiative website for scholarship information.
Dive Deeper into the Experience
Inside the Classroom
See how exchange with faculty and peers yields new insights into critical business trends.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place
on your own, in your living group, and in the larger classroom, driven by the renowned
HBS case method.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place
on your own, in your living group, and in the larger classroom, driven by the renowned
HBS case method.
Admissions Criteria and Process
For information on the application submission, review, or admission process, or for
questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.
Our Program Advising team can help you at any stage of the admissions process—starting
with identifying the program that best addresses your learning and development goals.
Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).
For information on the application submission, review, or admission process, or for
questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.
Answering Your Questions
Our Program Advising team can help you at any stage of the admissions process—starting
with identifying the program that best addresses your learning and development goals.
Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).
What You Will Learn
This program helps nonprofit executives like you to think conceptually about organizational
performance measurement. Through a powerful combination of faculty presentations,
case studies, classroom exercises, and group discussions, you'll examine the rationale
behind performance measurement and gain valuable insight into its critical aspects.
This program helps nonprofit executives like you to think conceptually about organizational
performance measurement. Through a powerful combination of faculty presentations,
case studies, classroom exercises, and group discussions, you'll examine the rationale
behind performance measurement and gain valuable insight into its critical aspects.
Aligning mission and organizational performance management
Linking organizational performance, mission, and impact
Recognizing what is being measured and what is being delivered
Developing a theory of change and logic model
Challenges and obstacles to managing organizational performance
Building a performance-based culture
Developing capacity within the organization
Implementing a performance management strategy
Innovation through measurement
Designing experiments to develop new interventions and improve existing programs
Fostering a learning mindset within the organization
Collaborating with partners
Using data to communicate social and environmental outcomes to key stakeholders
Dealing with the forces that shape the nonprofit environment
Sustainable performance management systems
Understanding and overcoming implementation challenges
Institutionalizing continuous improvement in your organization
Assessing communication issues
The HBS Advantage
Our Executive Education programs are developed and taught by top faculty who are widely
recognized as skilled educators, groundbreaking researchers, and award-winning authors.
Through their board memberships, consulting, and field-based research, they address
the complex challenges facing business leaders across the globe.
Faculty Cochairs
Herman B. 'Dutch' Leonard
Harvard Business School:
Eliot I. Snider and Family Professor of Business Administration
Harvard Kennedy School:
George F. Baker, Jr. Professor of Public Sector Management Teaching Programs
Our Executive Education programs are developed and taught by top faculty who are widely
recognized as skilled educators, groundbreaking researchers, and award-winning authors.
Through their board memberships, consulting, and field-based research, they address
the complex challenges facing business leaders across the globe.
Faculty Cochairs
Herman B. 'Dutch' Leonard
Harvard Business School:
Eliot I. Snider and Family Professor of Business Administration
Harvard Kennedy School:
George F. Baker, Jr. Professor of Public Sector Management Teaching Programs
Program content, dates, fees, and faculty are subject to change. In accordance with
Harvard University policy, Harvard Business School does not discriminate against any
person on the basis of race, color, sex or sexual orientation, gender identity, religion,
age, national or ethnic origin, political beliefs, veteran status, or disability in
admission to, access to, treatment in, or employment in its programs and activities.
Professor Julie Boatright Wilson shares her expertise.
