Performance Measurement for Effective Management of Nonprofit Organizations - Social Enterprise & Nonprofits - Programs - Executive Education - Harvard Business School

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Skip to Main Content

...Performance Measurement for Effective Management of Nonprofit Organizations Overview

Upcoming Session
(1 of 1)

Dates: 02–05 JUN 2020
Location: Harvard Kennedy School of Government, HKS Campus
Fee: $5,100

The program fee covers tuition, books, case materials, accommodations, and most meals.

Download Brochure

Download Brochure

Admissions Criteria and Process

Request the Brochure

Download Brochure

Faculty Insights: Nonprofit Performance Measurement

Professor Julie Boatright Wilson shares her expertise.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

Request the Brochure

Download Brochure

Faculty Insights: Nonprofit Performance Measurement

Professor Julie Boatright Wilson shares her expertise.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

Summary

How do you translate mission into metrics? For nonprofit organizations, the ability to gauge performance accurately and comprehensively can be critical to funding and to the organization's overall effectiveness. In this nonprofit management program, you will explore the nature of performance measurement and its impact on resource allocation, organizational learning, internal processes, and accountability.

This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

Summary

How do you translate mission into metrics? For nonprofit organizations, the ability to gauge performance accurately and comprehensively can be critical to funding and to the organization's overall effectiveness. In this nonprofit management program, you will explore the nature of performance measurement and its impact on resource allocation, organizational learning, internal processes, and accountability.

This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

Key Benefits

With stronger performance management processes in place, your organization will be better positioned to achieve its strategic objectives. This nonprofit management program helps you think conceptually about performance measurement and prepares you to lead performance-focused initiatives that can empower your organization and drive new levels of success.

DetailsExpand All Collapse All

Maximize impact by aligning mission, strategy, and internal performance Maximize impact by aligning mission, strategy, and internal performance

Choose the right metrics for your organization
Build a performance-based culture
Balance internal and external accountability
Institute and sustain performance measurement systems

Expand your personal and professional network Expand your personal and professional network

Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

Key Benefits

Key Benefits

With stronger performance management processes in place, your organization will be better positioned to achieve its strategic objectives. This nonprofit management program helps you think conceptually about performance measurement and prepares you to lead performance-focused initiatives that can empower your organization and drive new levels of success.

Details

Maximize impact by aligning mission, strategy, and internal performance

Choose the right metrics for your organization
Build a performance-based culture
Balance internal and external accountability
Institute and sustain performance measurement systems

Expand your personal and professional network

Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

Who Should Attend

Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with budgets in excess of $1 million) who are committed to improving performance measurement and management

Attendance by multiple company representatives will foster teamwork and enhance the program's impact.

Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

Participating Companies Have Included:

Boys & Girls Clubs

Consuelo Foundation

Habitat for Humanity

Make-A-Wish

National Center for Missing & Exploited Children

San Francisco Symphony

Teach For America

Tiffany & Co. Foundation

United Way

Women's Legal Education and Action Fund

YMCA of Greater Seattle

Dive Deeper into the Experience

Inside the Classroom

See how exchange with faculty and peers yields new insights into critical business trends.

We Celebrate New Ways of Thinking. Are You Ready?

Thrive in a learning environment that welcomes diverse ideas and perspectives.

Discover more about business. And yourself.

Global perspectives > Leadership growth > Organizational impact.

Who Should Attend

Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with budgets in excess of $1 million) who are committed to improving performance measurement and management

Attendance by multiple company representatives will foster teamwork and enhance the program's impact.

Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

Participating Companies Have Included:

Boys & Girls Clubs

Consuelo Foundation

Habitat for Humanity

Make-A-Wish

National Center for Missing & Exploited Children

San Francisco Symphony

Teach For America

Tiffany & Co. Foundation

United Way

Women's Legal Education and Action Fund

YMCA of Greater Seattle

Dive Deeper into the Experience

Inside the Classroom

See how exchange with faculty and peers yields new insights into critical business trends.

We Celebrate New Ways of Thinking. Are You Ready?

Thrive in a learning environment that welcomes diverse ideas and perspectives.

Discover more about business. And yourself.

Global perspectives > Leadership growth > Organizational impact.

Admissions Criteria and Process

For information on the application submission, review, or admission process, or for questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.

Admissions Criteria and Process

Admissions Criteria and Process

For information on the application submission, review, or admission process, or for questions about fees, payment, and cancellation, please visit the Harvard Kennedy School website.

Answering Your Questions

Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

What You Will Learn

This program drives more effective nonprofit management and leadership through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions. As you examine the rationale behind performance management, you will discover the best practices for implementing new measurement systems across your nonprofit organization.

What You Will Learn: This program drives more effective nonprofit management and leadership through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions. As you examine the rationale behind performance management, you will discover the best practices for implementing new measurement systems across your nonprofit organization.

Key AreasExpand All Collapse All

Challenges and obstacles to managing organizational performance Challenges and obstacles to managing organizational performance

Building a performance-based culture
Understanding organizational "accountability flow"
Implementing a performance management strategy

Strategic uses of organizational performance management Strategic uses of organizational performance management

Recognizing value and satisfying expectations
Increasing productivity
Fostering creativity and innovation
Improving individual behavior

The accountable organization The accountable organization

Balancing external and internal accountability
Dealing with the forces that shape the nonprofit environment

Performance management and your mission Performance management and your mission

Aligning mission, performance, and impact
Recognizing what is being measured and what is being delivered

Performance measurement approaches Performance measurement approaches

Deciding what to measure
Choosing the right approach for your organization

Sustainable performance management systems Sustainable performance management systems

Understanding and overcoming implementation challenges
Institutionalizing performance measurement in your organization
Assessing communication issues

Key Areas

Key Areas

Challenges and obstacles to managing organizational performance

Building a performance-based culture
Understanding organizational "accountability flow"
Implementing a performance management strategy

Strategic uses of organizational performance management

Recognizing value and satisfying expectations
Increasing productivity
Fostering creativity and innovation
Improving individual behavior

The accountable organization

Balancing external and internal accountability
Dealing with the forces that shape the nonprofit environment

Performance management and your mission

Aligning mission, performance, and impact
Recognizing what is being measured and what is being delivered

Performance measurement approaches

Deciding what to measure
Choosing the right approach for your organization

Sustainable performance management systems

Understanding and overcoming implementation challenges
Institutionalizing performance measurement in your organization
Assessing communication issues

The HBS Advantage

Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

Faculty Cochairs

Herman B. 'Dutch' Leonard

Herman B. 'Dutch' Leonard

Herman B. 'Dutch' Leonard

Herman B. 'Dutch' Leonard

Harvard Business School:

Eliot I. Snider and Family Professor of Business Administration

Harvard Kennedy School:

George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

HBS Unit:

General Management

Julie Boatright Wilson

Julie Boatright Wilson

Julie Boatright Wilson

Julie Boatright Wilson

Harvard Kennedy School:

Harry S. Kahn Senior Lecturer in Social Policy

Faculty

James P. Honan

James P. Honan

James P. Honan

James P. Honan

Harvard Graduate School of Education:

Senior Lecturer on Education

Mitchell B. Weiss

Mitchell B. Weiss

Mitchell B. Weiss

Mitchell B. Weiss

Professor of Management Practice, Richard L. Menschel Faculty Fellow

HBS Unit:

Entrepreneurial Management

The HBS Advantage: Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

Faculty Cochairs

Herman B. 'Dutch' Leonard

Harvard Business School:

Eliot I. Snider and Family Professor of Business Administration

Harvard Kennedy School:

George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

HBS Unit:

General Management

Read Full Bio

Julie Boatright Wilson

Harvard Kennedy School:

Harry S. Kahn Senior Lecturer in Social Policy

Read Full Bio

Faculty

James P. Honan

Harvard Graduate School of Education:

Senior Lecturer on Education

Read Full Bio

Mitchell B. Weiss

Professor of Management Practice, Richard L. Menschel Faculty Fellow

HBS Unit:

Entrepreneurial Management

Read Full Bio

Apply Download Brochure

Apply Download Brochure

Apply Download Brochure

More Admissions Information

Program content, dates, fees, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.

Request the Brochure

Download Brochure

Faculty Insights: Nonprofit Performance Measurement

Professor Julie Boatright Wilson shares her expertise.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

Request the Brochure

Download Brochure

Faculty Insights: Nonprofit Performance Measurement

Professor Julie Boatright Wilson shares her expertise.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

Request the Brochure

Download Brochure

Ashley Smith

"It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

Ashley Smith

Director of Finance and Operations , Wholesome Wave Georgia, U.S.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

Request the Brochure

Download Brochure

Ashley Smith

"It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

Ashley Smith

Director of Finance and Operations , Wholesome Wave Georgia, U.S.

Need Help? Contact Us:

Harvard Kennedy School

Email: exed@hks.harvard.edu
Telephone: +1.617.496.9000

Identify the Right Program for You

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