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Executive Education
    ... icon-nav-right-sm Harvard Business School icon-nav-right-sm Executive Education icon-nav-right-sm Programs for Individuals icon-nav-right-sm Topic-Focused Programs icon-nav-right-sm Performance Measurement for Effective Management of Nonprofit Organizations icon-nav-right-sm OverviewCurriculumTeaching TeamTestimonials
    ... icon-nav-right-sm Harvard Business School icon-nav-right-sm Executive Education icon-nav-right-sm Programs for Individuals icon-nav-right-sm Topic-Focused Programs icon-nav-right-sm Performance Measurement for Effective Management of Nonprofit Organizations icon-nav-right-sm OverviewCurriculumTeaching TeamTestimonials

    Performance Measurement for Effective Management of Nonprofit Organizations

    Performance Measurement for Effective Management of Nonprofit Organizations
    • Upcoming Session
    • icon-carousel-arrow-left (1 of 1) icon-carousel-arrow-right
    • Dates: 28–31 MAY 2019
    • Location: HBS Campus
    • Fee: $4,750
    • The program fee covers tuition, books, case materials, accommodations, and most meals.
      Apply
      Download Brochure
      Apply
      Download Brochure
      Admissions Criteria and Process
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations , Wholesome Wave Georgia, U.S.
    Read Her Story
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations , Wholesome Wave Georgia, U.S.
    Read Her Story
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    AEI’s President on Measuring the Impact of Ideas
    AEI's President on Measuring the Impact of Ideas
    Why think tanks need to develop proxy (not direct) impact measures.
    Learn More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    AEI’s President on Measuring the Impact of Ideas
    AEI's President on Measuring the Impact of Ideas
    Why think tanks need to develop proxy (not direct) impact measures.
    Learn More
    Request the Brochure
    Download PDF
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Read More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Read More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Identify the Right Program for You
    Program Finder
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    • Overview
    • Curriculum
    • Teaching Team
    • Testimonials
    • Apply
    • Overview icon-dropdown-down
      • Overview
      • Curriculum
      • Teaching Team
      • Testimonials
      • Apply

    Summary

    How do you translate mission into metrics? For nonprofit organizations, the ability to gauge performance accurately and comprehensively can be critical to funding and to the organization's overall effectiveness. In this nonprofit management program, you will explore the nature of performance measurement and its impact on resource allocation, organizational learning, internal processes, and accountability.

    This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

    icon-dropdown-down icon-dropdown-up

    Summary

    How do you translate mission into metrics? For nonprofit organizations, the ability to gauge performance accurately and comprehensively can be critical to funding and to the organization's overall effectiveness. In this nonprofit management program, you will explore the nature of performance measurement and its impact on resource allocation, organizational learning, internal processes, and accountability.

    This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

    Key Benefits
    With stronger performance management processes in place, your organization will be better positioned to achieve its strategic objectives. This nonprofit management program helps you think conceptually about performance measurement and prepares you to lead performance-focused initiatives that can empower your organization and drive new levels of success.

    DetailsExpand AllCollapse All

    Maximize impact by aligning mission, strategy, and internal performanceMaximize impact by aligning mission, strategy, and internal performance
    icon-dropdown-down
    • Choose the right metrics for your organization
    • Build a performance-based culture
    • Balance internal and external accountability
    • Institute and sustain performance measurement systems
    Expand your personal and professional networkExpand your personal and professional network
    icon-dropdown-down
    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Key Benefits icon-dropdown-down

    Key Benefits icon-dropdown-down

    With stronger performance management processes in place, your organization will be better positioned to achieve its strategic objectives. This nonprofit management program helps you think conceptually about performance measurement and prepares you to lead performance-focused initiatives that can empower your organization and drive new levels of success.
    Details

    Maximize impact by aligning mission, strategy, and internal performance

    • Choose the right metrics for your organization
    • Build a performance-based culture
    • Balance internal and external accountability
    • Institute and sustain performance measurement systems

    Expand your personal and professional network

    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Who Should Attend

    Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with budgets in excess of $1 million) who are committed to improving performance measurement and management

    Attendance by multiple company representatives will foster teamwork and enhance the program's impact.

    Program fees are subsidized by Harvard Business School and its Social Enterprise Initiative. Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

    Participating Companies Have Included:
    Boys & Girls Clubs
    Consuelo Foundation
    Habitat for Humanity
    Make-A-Wish
    National Center for Missing & Exploited Children
    San Francisco Symphony
    Teach For America
    Tiffany & Co. Foundation
    United Way
    Women's Legal Education and Action Fund
    YMCA of Greater Seattle
    Dive Deeper into the Experience
    icon-play-video
    icon-play-video
    We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Learn More
    Learn More
    icon-play-video
    icon-play-video
    Experience the Case Method in the Classroom
    Watch participants debate the issues and present their viewpoints.
    Learn More
    Learn More
    icon-play-video
    icon-play-video
    Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Learn More
    Learn More
    icon-dropdown-down icon-dropdown-up

    Who Should Attend

    Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with budgets in excess of $1 million) who are committed to improving performance measurement and management

    Attendance by multiple company representatives will foster teamwork and enhance the program's impact.

    Program fees are subsidized by Harvard Business School and its Social Enterprise Initiative. Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

    Participating Companies Have Included:
    Boys & Girls Clubs
    Consuelo Foundation
    Habitat for Humanity
    Make-A-Wish
    National Center for Missing & Exploited Children
    San Francisco Symphony
    Teach For America
    Tiffany & Co. Foundation
    United Way
    Women's Legal Education and Action Fund
    YMCA of Greater Seattle
    Dive Deeper into the Experience
    icon-play-video
    icon-play-video
    We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Learn More
    Learn More
    icon-play-video
    icon-play-video
    Experience the Case Method in the Classroom
    Watch participants debate the issues and present their viewpoints.
    Learn More
    Learn More
    icon-play-video
    icon-play-video
    Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Learn More
    Learn More

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    icon-dropdown-down icon-dropdown-up

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    Admissions Criteria and Process

    We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.
    Read More
    icon-dropdown-down

    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    Application Submission

    We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

    Application Review

    To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

    Fee, Payment, and Cancellations

    The program fee covers tuition, books, case materials, accommodations, and most meals. No payment is necessary until you have been accepted. Payment is required prior to the program start date. If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

    Admissions Criteria and Process icon-dropdown-down

    Admissions Criteria and Process icon-dropdown-down

    We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.

    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    Application Submission

    We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

    Application Review

    To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

    Fee, Payment, and Cancellations

    The program fee covers tuition, books, case materials, accommodations, and most meals. No payment is necessary until you have been accepted. Payment is required prior to the program start date. If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

    What You Will Learn

    This program drives more effective nonprofit management and leadership through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions. As you examine the rationale behind performance management, you will discover the best practices for implementing new measurement systems across your nonprofit organization.

    icon-dropdown-down icon-dropdown-up

    What You Will Learn

    This program drives more effective nonprofit management and leadership through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions. As you examine the rationale behind performance management, you will discover the best practices for implementing new measurement systems across your nonprofit organization.

    Key AreasExpand AllCollapse All

    Challenges and obstacles to managing organizational performanceChallenges and obstacles to managing organizational performance
    icon-dropdown-down
    • Building a performance-based culture
    • Understanding organizational "accountability flow"
    • Implementing a performance management strategy
    Strategic uses of organizational performance managementStrategic uses of organizational performance management
    icon-dropdown-down
    • Recognizing value and satisfying expectations
    • Increasing productivity
    • Fostering creativity and innovation
    • Improving individual behavior
    The accountable organizationThe accountable organization
    icon-dropdown-down
    • Balancing external and internal accountability
    • Dealing with the forces that shape the nonprofit environment
    Performance management and your missionPerformance management and your mission
    icon-dropdown-down
    • Aligning mission, performance, and impact
    • Recognizing what is being measured and what is being delivered
    Performance measurement approachesPerformance measurement approaches
    icon-dropdown-down
    • Deciding what to measure
    • Choosing the right approach for your organization
    Sustainable performance management systemsSustainable performance management systems
    icon-dropdown-down
    • Understanding and overcoming implementation challenges
    • Institutionalizing performance measurement in your organization
    • Assessing communication issues

    Key Areas icon-dropdown-down

    Key Areas icon-dropdown-down

    Challenges and obstacles to managing organizational performance

    • Building a performance-based culture
    • Understanding organizational "accountability flow"
    • Implementing a performance management strategy

    Strategic uses of organizational performance management

    • Recognizing value and satisfying expectations
    • Increasing productivity
    • Fostering creativity and innovation
    • Improving individual behavior

    The accountable organization

    • Balancing external and internal accountability
    • Dealing with the forces that shape the nonprofit environment

    Performance management and your mission

    • Aligning mission, performance, and impact
    • Recognizing what is being measured and what is being delivered

    Performance measurement approaches

    • Deciding what to measure
    • Choosing the right approach for your organization

    Sustainable performance management systems

    • Understanding and overcoming implementation challenges
    • Institutionalizing performance measurement in your organization
    • Assessing communication issues

    Faculty

    Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

    Faculty Cochair

    Herman B. 'Dutch' Leonard

    Eliot I. Snider and Family Professor of Business Administration, Harvard Business School. George F. Baker, Jr. Professor of Public Sector Management Teaching Programs, Harvard Kennedy School. Member of the General Management Unit; cochair of the HBS Social Enterprise Initiative; faculty chair of "Strategic Perspectives in Nonprofit Management" and "Governing for Nonprofit Excellence"; faculty cochair of "Risk Management for Corporate Leaders: From Compliance to Competitive Advantage"; and faculty cochair of "Performance Measurement for Effective Management of Nonprofit Organizations."

    Read Full Bio

    Julie Boatright Wilson

    Harry Kahn Senior Lecturer in Social Policy. Director of the Malcolm Wiener Center for Social Policy and Secretary of the Harvard Kennedy School of Government; and faculty cochair of "Performance Measurement for Effective Management of Nonprofit Organizations."

    Read Full Bio

    Faculty

    James P. Honan

    Senior Lecturer, Harvard Graduate School of Education.

    Read Full Bio

    John Jong-Hyun Kim

    Senior Lecturer of Business Administration. Member of the General Management Unit; and faculty cochair of the "Public Education Leadership Project."

    Read Full Bio

    Mitchell B. Weiss

    Professor of Management Practice, Richard L. Menschel Faculty Fellow

    Read Full Bio

    icon-dropdown-down icon-dropdown-up

    Faculty

    Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

    Faculty Cochair

    Herman B. 'Dutch' Leonard

    Eliot I. Snider and Family Professor of Business Administration, Harvard Business School. George F. Baker, Jr. Professor of Public Sector Management Teaching Programs, Harvard Kennedy School. Member of the General Management Unit; cochair of the HBS Social Enterprise Initiative; faculty chair of "Strategic Perspectives in Nonprofit Management" and "Governing for Nonprofit Excellence"; faculty cochair of "Risk Management for Corporate Leaders: From Compliance to Competitive Advantage"; and faculty cochair of "Performance Measurement for Effective Management of Nonprofit Organizations."

    Read Full Bio

    Julie Boatright Wilson

    Harry Kahn Senior Lecturer in Social Policy. Director of the Malcolm Wiener Center for Social Policy and Secretary of the Harvard Kennedy School of Government; and faculty cochair of "Performance Measurement for Effective Management of Nonprofit Organizations."

    Read Full Bio

    Faculty

    James P. Honan

    Senior Lecturer, Harvard Graduate School of Education.

    Read Full Bio

    John Jong-Hyun Kim

    Senior Lecturer of Business Administration. Member of the General Management Unit; and faculty cochair of the "Public Education Leadership Project."

    Read Full Bio

    Mitchell B. Weiss

    Professor of Management Practice, Richard L. Menschel Faculty Fellow

    Read Full Bio

    ApplyDownload Brochure
    ApplyDownload Brochure
    ApplyDownload Brochure
    More Admissions Information
    Program content, dates, fees, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations , Wholesome Wave Georgia, U.S.
    Read Her Story
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Ashley Smith

    "It's important to get outside of your daily routine, step back, and take a look at your overall strategy."

    Ashley Smith
    Director of Finance and Operations , Wholesome Wave Georgia, U.S.
    Read Her Story
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    AEI’s President on Measuring the Impact of Ideas
    AEI's President on Measuring the Impact of Ideas
    Why think tanks need to develop proxy (not direct) impact measures.
    Learn More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    AEI’s President on Measuring the Impact of Ideas
    AEI's President on Measuring the Impact of Ideas
    Why think tanks need to develop proxy (not direct) impact measures.
    Learn More
    Request the Brochure
    Download PDF
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Read More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Faculty Insights: Nonprofit Performance Measurement

    Professor Julie Boatright Wilson shares her expertise.

    Read More
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Identify the Right Program for You
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Request the Brochure
    Download PDF
    Identify the Right Program for You
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