Today's health care organizations need leaders who can respond to the intense pressure of delivering greater value and efficiency while guaranteeing better care and services. Featuring three weeks of learning presented over eight months, this health care management program will help you innovate and build the capabilities to provide quality and compassionate care in a cost-effective and integrated manner—even in the face of rising expectations, shifting health policies, and dwindling resources.
Today's health care organizations need leaders who can respond to the intense pressure of delivering greater value and efficiency while guaranteeing better care and services. Featuring three weeks of learning presented over eight months, this health care management program will help you innovate and build the capabilities to provide quality and compassionate care in a cost-effective and integrated manner—even in the face of rising expectations, shifting health policies, and dwindling resources.
Emphasizing opportunities for innovation, this health care management program prepares you to improve medical and economic outcomes at a time when patient needs are becoming more complex, technology innovations are enabling and forcing delivery model reform, and payers are demanding cost control. You will explore breakthrough delivery models and practices; enhance your capabilities in strategy, operations, finance, and leadership—and improve your ability to drive change, manage people, and improve patient care.
Emphasizing opportunities for innovation, this health care management program prepares you to improve medical and economic outcomes at a time when patient needs are becoming more complex, technology innovations are enabling and forcing delivery model reform, and payers are demanding cost control. You will explore breakthrough delivery models and practices; enhance your capabilities in strategy, operations, finance, and leadership—and improve your ability to drive change, manage people, and improve patient care.
Details
Improve your organization's performance and outcomes
Identify and address gaps in your health care delivery organization
Evaluate and create flexible strategies for ensuring more effective care
Respond to new market forces, payment methods, and consumer expectations
Analyze and improve the financial health of your organization
Introduce new efficiencies and improve coordination of services
Stimulate and improve innovation over time
Become a more capable health care leader
Build the skills to design and lead a competitive health care delivery organization
Understand how effective leaders mentor, monitor, direct, and inspire
Foster innovation and effective teamwork
Adapt tools and techniques used to design and manage successful organizations
Expand your personal and professional network
Extend your network by living and working with accomplished executives from across the globe who have varied health care experience
Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions
Who Should Attend
Clinical and nonclinical leaders with more than 10 years of experience in large established health care delivery organizations
Physician chiefs and subspecialty chiefs, nurse executives, and leaders from physician network organizations
Administrative executives and those in functions such as information technology, finance, and human capital
Because this health care management program focuses on developing strategies that address organizational challenges, it is ideal for teams. Attendance by multiple representatives from your organization not only will foster teamwork, but also will amplify the impact on health care delivery.
A limited number of needs-based partial scholarships are available to be applied towards program tuition. After being accepted to the program, and prior to the program start, participants may send a brief statement of need for review by the financial aid committee. For more information, please contact Melissa Walawender at mwalawender@hbs.edu or 1-617-495-6266.
Dive Deeper into the Experience
Good Management Can Save Your Life
Prof. Raffaella Sadun researches how clinicians and administrators can better manage care delivery.
Clinical and nonclinical leaders with more than 10 years of experience in large established health care delivery organizations
Physician chiefs and subspecialty chiefs, nurse executives, and leaders from physician network organizations
Administrative executives and those in functions such as information technology, finance, and human capital
Because this health care management program focuses on developing strategies that address organizational challenges, it is ideal for teams. Attendance by multiple representatives from your organization not only will foster teamwork, but also will amplify the impact on health care delivery.
A limited number of needs-based partial scholarships are available to be applied towards program tuition. After being accepted to the program, and prior to the program start, participants may send a brief statement of need for review by the financial aid committee. For more information, please contact Melissa Walawender at mwalawender@hbs.edu or 1-617-495-6266.
Dive Deeper into the Experience
Good Management Can Save Your Life
Prof. Raffaella Sadun researches how clinicians and administrators can better manage care delivery.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
Admissions Criteria and Process
We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.
Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).
Application Submission
We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.
Application Review
To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.
Fee, Payment, and Cancellations
The program fee covers tuition, books, case materials, accommodations, and most meals. No payment is necessary until you have been accepted. Payment is required prior to the program start date. If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.
We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.
Answering Your Questions
Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).
Application Submission
We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.
Application Review
To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.
Fee, Payment, and Cancellations
The program fee covers tuition, books, case materials, accommodations, and most meals. No payment is necessary until you have been accepted. Payment is required prior to the program start date. If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.
What You Will Learn
Over the course of nine months, you will complete three intensive one-week modules in Boston—the U.S. health care hub. This focused learning experience includes global case studies and online tutorials, individual exercises and team projects, industry guest speakers and panel discussions, as well as small-group and classroom discussions. Between modules, you will work on your customized business plan and also have the opportunity to apply and test key concepts in your organization.
Over the course of nine months, you will complete three intensive one-week modules in Boston—the U.S. health care hub. This focused learning experience includes global case studies and online tutorials, individual exercises and team projects, industry guest speakers and panel discussions, as well as small-group and classroom discussions. Between modules, you will work on your customized business plan and also have the opportunity to apply and test key concepts in your organization.
Strategy: Improving performance through learning and leadership; developing and evaluating health care delivery strategies
Operational Design: Analyzing and designing effective operational models, teams, and delivery strategies; understanding the impact of operations, culture, and leadership on safety and errors
Teamwork: Facilitating and managing physician-hospital relationships; building high-performing teams; developing a shared understanding of interpersonal dynamics and cognitive biases; creating a climate that promotes collective learning and collaborative problem-solving
Leadership: Leading clinical organizations; assessing leaders' roles—mentoring, monitoring, directing, and inspiring; developing clinicians as managers and leaders
After Module 1: Through online accounting tutorials, webinars, and organizational assessments, you will determine if your company's operating system aligns with its strategy and value proposition and with the current competitive and regulatory environment.
Finance and Accounting: Applying accounting controls and capital budgeting processes; assessing the financial health of a department or organization; managing financial and decision-making processes; designing meaningful incentive programs; writing a business plan
Service Excellence: Discovering the key tenets of service excellence; building distinct and sustainable service strategies; designing operations that support a highly refined service model; identifying and addressing gaps in service execution
Negotiation: Employing key elements of negotiation and strategic decision-making; crafting deals and handling complex negotiations; managing the tension between collectively creating value and individually claiming value
Human Capital Management: Managing difficult personalities; facilitating team decision-making processes; developing and implementing incentives that drive results
After Module 2: Applying key concepts and working individually or in a group, you will develop a business plan for a new or existing service within your organization and receive feedback from your peers.
Learning Organizations: Capturing innovation, applying lessons, and exploring effective ways of sharing knowledge across an organization; learning from past successes and failures; improving performance through learning and leadership
Innovation: Developing a learning culture that rewards innovation and inspires appropriate risk taking; adapting successful models of entrepreneurship; identifying opportunities to pursue entrepreneurship
Module 1: Design for excellence—flexible, high-performance Infrastructures
Strategy: Improving performance through learning and leadership; developing and evaluating health care delivery strategies
Operational Design: Analyzing and designing effective operational models, teams, and delivery strategies; understanding the impact of operations, culture, and leadership on safety and errors
Teamwork: Facilitating and managing physician-hospital relationships; building high-performing teams; developing a shared understanding of interpersonal dynamics and cognitive biases; creating a climate that promotes collective learning and collaborative problem-solving
Leadership: Leading clinical organizations; assessing leaders' roles—mentoring, monitoring, directing, and inspiring; developing clinicians as managers and leaders
After Module 1: Through online accounting tutorials, webinars, and organizational assessments, you will determine if your company's operating system aligns with its strategy and value proposition and with the current competitive and regulatory environment.
Module 2: Manage for performance—key management tools and techniques
Finance and Accounting: Applying accounting controls and capital budgeting processes; assessing the financial health of a department or organization; managing financial and decision-making processes; designing meaningful incentive programs; writing a business plan
Service Excellence: Discovering the key tenets of service excellence; building distinct and sustainable service strategies; designing operations that support a highly refined service model; identifying and addressing gaps in service execution
Negotiation: Employing key elements of negotiation and strategic decision-making; crafting deals and handling complex negotiations; managing the tension between collectively creating value and individually claiming value
Human Capital Management: Managing difficult personalities; facilitating team decision-making processes; developing and implementing incentives that drive results
After Module 2: Applying key concepts and working individually or in a group, you will develop a business plan for a new or existing service within your organization and receive feedback from your peers.
Module 3: Innovate for impact—cultures that foster innovation
Learning Organizations: Capturing innovation, applying lessons, and exploring effective ways of sharing knowledge across an organization; learning from past successes and failures; improving performance through learning and leadership
Innovation: Developing a learning culture that rewards innovation and inspires appropriate risk taking; adapting successful models of entrepreneurship; identifying opportunities to pursue entrepreneurship
The HBS Advantage
Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.
Faculty Chair
Robert S. Huckman
Albert J. Weatherhead III Professor of Business Administration
Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.
Faculty Chair
Robert S. Huckman
Albert J. Weatherhead III Professor of Business Administration
Program content, dates, fees, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.
Improve outcomes, reduce costs, and enhance services.
