Managing Health Care Delivery

Executives engaged in HBS classroom discussion

Health care organizations need leaders who can deliver high-quality, compassionate care to patients despite growing challenges. Learn how to lead a more competitive health care organization under increasing complexity.

  • Dates

    Oct 27, 2024 – Apr 4, 2025

  • Status

    Accepting Applications

  • Format

    Blended

  • Location

    HBS Campus and Virtual

  • Fee

    $27,750

  • Application Due

    Oct 17, 2024

The program fee covers tuition, program materials, accommodations, and most meals.

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Complex patient needs, expensive technology innovations, and constrained resources are putting a heavy strain on health care delivery—and exposing vulnerable populations to greater risk.

Managing Health Care Delivery helps you build the capabilities to provide exceptional care that’s both integrated and cost-effective. Learn how to improve medical outcomes and financial stability in the face of the industry’s unique obstacles and shifting conditions.

Key Program Features

Key Topics

  • Build industry-specific capabilities in strategy, operations, finance, and leadership

  • Analyze and design effective operational models, teams, and delivery strategies

  • Manage a high-performance team that delivers impressive service and optimizes costs

  • Develop a culture that rewards innovation and inspires appropriate risk-taking

  • Employ design thinking to create and execute new service concepts

  • Understand key elements of data analytics and artificial intelligence to apply them in health care delivery contexts

Program Format

  • 3
    modules
  • 2
    weeks on the HBS campus
  • 8
    half-days of live online learning
  • 9
    weeks of part-time self-paced learning

The curriculum is presented over six months. A virtual module will take place in between in-person modules to give participants the opportunity to apply new insights at work.

Participants will receive a detailed schedule and the case materials approximately two weeks before the program starts.

Module Details

Module 1Oct 27 – Nov 1, 2024Full-TimeHBS Campus
Module 2Nov 2, 2024 – Mar 29, 2025Part-TimeVirtual, Live Online and Self-Paced
Module 3Mar 30 – Apr 4, 2025Full-TimeHBS Campus

Module 1: Design for Excellence

Topics: Strategy, operational design, teamwork, leadership

Module 2: Analyze, Perform, and Apply

Topics: Financial analysis, finance and accounting, service excellence, negotiation, human capital management, lesson application

Module 3: Innovate for Impact

Topics: Learning organizations, innovation, design thinking, data analytics

Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Module 2 also includes ample time for preparation prior to Module 3.

For Module 2, participants will attend live online sessions during the weeks of January 27 and February 3, Monday–Thursday, from 8:00 a.m.–12:00 p.m. ET. Participants will also complete self-paced individual exercises.

Who Should Attend

  • Clinical and nonclinical leaders with more than 10 years of experience in large established health care delivery organizations

  • Physician chiefs and subspecialty chiefs, nurse executives, and leaders from physician network organizations

  • Administrative executives and those in functions such as innovation, strategy, information technology, finance, and human capital

Individuals and teams are welcome to attend. Sending two or more representatives from your organization fosters teamwork and amplifies program impact.

Global Perspective

Two female and two male executives sit and smile around a table filled with notes.
2%
Africa
12%
Asia Pacific
13%
Europe
3%
Latin America
9%
Middle East
61%
North America

Experience

Years Worked

  • 3%

    Less than 10 years

  • 24%

    10-14 years

  • 20%

    15-19 years

  • 32%

    20-24 years

  • 12%

    25-29 years

  • 6%

    30-34 years

  • 2%

    35-39 years

  • 1%

    40 or more

Education

Highest Level Attained

  • 2%

    JD/Law

  • 38%

    MD

  • 8%

    PhD

  • 21%

    MBA

  • 16%

    MS/MA

  • 5%

    BS/BA

  • 1%

    Foreign Diploma

Companies That Have Participated

  • Academic Medical Center, Amsterdam
  • Christiana Care Health System, Inc.
  • Cleveland Clinic
  • Erie County Medical Center
  • Helsinki University Hospital
  • Indiana University Health
  • Institute of Mental Health
  • Intermountain Healthcare
  • Kindred Healthcare
  • Ochsner Health Systems
  • Royal Victoria Regional Health Centre

Teaching Team

All our executive education programs are developed and taught by a team of widely recognized HBS faculty. Many are skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

Faculty Chair

  • Robert Huckman

    Robert Huckman

    Albert J. Weatherhead III Professor of Business Administration

Faculty

The HBS Experience

This is a blended program that alternates in-person and virtual elements. Immersive modules take place on our storied campus where you’ll live and learn at the heart of Boston’s vibrant business, academic, and technology hubs. Virtual modules provide the opportunity to learn from anywhere in the world to provide flexibility for busy leaders.

At HBS, every detail is carefully calibrated to drive your success. Thoughtfully designed virtual learning experiences. Living arrangements and classrooms that spark connection. Unrivalled academic resources. And rejuvenating fitness, dining, and cultural amenities.

View of Executive Education area of HBS campus

The dedicated Executive Education area of campus features multiple classroom buildings and three residence halls around a quad

Residence hall bedroom and bathroom, with woman looking out a window

Our well-appointed residence halls feature private bedrooms, living group lounges, and courtyards to fuel vibrant discussions

Admissions

We admit applicants on a rolling, space-available basis, so you are encouraged to submit your application as soon as possible.

The selective admissions process is based on professional achievement, organizational responsibility, and the admissions criteria for each program as described in Who Should Attend. There are no formal educational requirements for HBS Executive Education programs.

Learn more about the admissions process and requirements.

Program content, dates, schedule, fees, technology platforms, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.