As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm management program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends.
You may also be interested in the related program: Leading Professional Service Firms—Virtual.
As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm management program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends.
You may also be interested in the related program: Leading Professional Service Firms—Virtual.
Program for Leadership Development participants earn 5 PLDA Points on completion of this program.
Program for Leadership Development participants earn 5 PLDA Points on completion of this program.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
Your rich learning experience will include multidisciplinary faculty presentations, case studies, and individual and group exercises. Through an intensive and comprehensive curriculum, you will examine the strategic challenges that have transformed the essence of client service, while exploring best practices for developing, governing, and growing a profitable service firm.
During the program, you will develop a personal case based on a specific challenge facing your service organization. After presenting your case and discussing potential actions with peers and faculty, you will leave with a plan you can implement immediately.
Your rich learning experience will include multidisciplinary faculty presentations, case studies, and individual and group exercises. Through an intensive and comprehensive curriculum, you will examine the strategic challenges that have transformed the essence of client service, while exploring best practices for developing, governing, and growing a profitable service firm.
During the program, you will develop a personal case based on a specific challenge facing your service organization. After presenting your case and discussing potential actions with peers and faculty, you will leave with a plan you can implement immediately.
Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.
David G. Fubini
Senior Lecturer of Business Administration
Dennis W. Campbell
Dwight P. Robinson, Jr. Professor of Business Administration
Thomas J. DeLong
Baker Foundation Professor of Management Practice
Heidi Gardner
Distinguished Fellow and Lecturer on Law
Paul D. McKinnon
Visiting Executive
Das Narayandas
Edsel Bryant Ford Professor of Business Administration
Debora L. Spar
MBA Class of 1952 Professor of Business Administration
Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.
David G. Fubini
Senior Lecturer of Business Administration
Dennis W. Campbell
Dwight P. Robinson, Jr. Professor of Business Administration
Thomas J. DeLong
Baker Foundation Professor of Management Practice
Heidi Gardner
Distinguished Fellow and Lecturer on Law
Paul D. McKinnon
Visiting Executive
Das Narayandas
Edsel Bryant Ford Professor of Business Administration
Debora L. Spar
MBA Class of 1952 Professor of Business Administration