Executive Education
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    ... Right arrow Topic-Focused Programs Right arrow Leading Professional Service Firms Right arrow Overview

    Leading Professional Service Firms

    Leading Professional Service Firms
    Thomas DeLong

    Professors DeLong and Fubini examine the issues facing today's firms.

    Thomas J. DeLong
    Faculty Cochair
    David G. Fubini
    Faculty Cochair
    Read More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Thomas DeLong

    Professors DeLong and Fubini examine the issues facing today's firms.

    Thomas J. DeLong
    Faculty Cochair
    David G. Fubini
    Faculty Cochair
    Read More
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Program Announcement
    Thank you for your interest in this program. The June 2022 session currently is near capacity. You may wish to consider applying soon.

    Summary

    As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm management program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends.

    We want to assure you that the health, safety, and well-being of the entire HBS community remain our top priority. To learn more, please review our Health & Safety protocols.

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    Summary

    As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm management program provides the frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends.

    We want to assure you that the health, safety, and well-being of the entire HBS community remain our top priority. To learn more, please review our Health & Safety protocols.

    Key Benefits
    In this intensive program led by multidisciplinary HBS faculty, you will expand your ability to satisfy clients and motivate staff, build a strong vision and implement an effective strategy, and employ the fiscal discipline to maintain a sound bottom line and maximize enterprise value.

    DetailsCollapse All

    Design and implement effective strategies that drive growth and profitDesign and implement effective strategies that drive growth and profit
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    • Differentiate your firm in the context of new competitors and market trends
    • Sharpen core competencies to deliver maximum value to your clients
    • Maintain strategic and operational alignment and focus through business ebbs and flows
    Attract, develop, and retain talented professionalsAttract, develop, and retain talented professionals
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    • Foster both organizational success and individual achievement
    • Create an intimate, flexible culture that is inclusive, supportive, and collegial
    • Help professionals manage rising expectations, remain productive, and grow throughout their careers
    • Develop leaders at all levels of your organization
    Become a more effective, impactful leaderBecome a more effective, impactful leader
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    • Implement meaningful governance, decision-making, performance approaches, and metrics
    • Optimize the use of your time and energy, achieve work-life balance, and help your colleagues to do the same
    • Communicate your vision and strategy effectively and inspire others to realize their potential
    Expand your personal and professional networkExpand your personal and professional network
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    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Key Benefits Dropdown up

    Key Benefits Dropdown down

    In this intensive program led by multidisciplinary HBS faculty, you will expand your ability to satisfy clients and motivate staff, build a strong vision and implement an effective strategy, and employ the fiscal discipline to maintain a sound bottom line and maximize enterprise value.
    Details

    Design and implement effective strategies that drive growth and profit

    • Differentiate your firm in the context of new competitors and market trends
    • Sharpen core competencies to deliver maximum value to your clients
    • Maintain strategic and operational alignment and focus through business ebbs and flows

    Attract, develop, and retain talented professionals

    • Foster both organizational success and individual achievement
    • Create an intimate, flexible culture that is inclusive, supportive, and collegial
    • Help professionals manage rising expectations, remain productive, and grow throughout their careers
    • Develop leaders at all levels of your organization

    Become a more effective, impactful leader

    • Implement meaningful governance, decision-making, performance approaches, and metrics
    • Optimize the use of your time and energy, achieve work-life balance, and help your colleagues to do the same
    • Communicate your vision and strategy effectively and inspire others to realize their potential

    Expand your personal and professional network

    • Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
    • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

    Who Should Attend

    • Leaders who define and execute strategy for firms and organizations that provide services and who serve in roles such as chief executive officer, general manager, principal, partner, or head of an office, business unit, or practice
    • Participants may be responsible for accounting, architecture and engineering, marketing and advertising, venture capital, investment banking, software development, technical systems integration or law firm management, or may represent a hospital or university
    • May also be suitable for: Past participants who attended the program before 2017, when the curriculum was substantially revised and expanded

    Program for Leadership Development participants earn 5 PLDA Points on completion of this program.

    Dive Deeper into the Experience
    Play video
    Play video
    Inside the ClassroomInside the Classroom
    See how exchange with faculty and peers yields new insights into critical business trends.
    Watch the VideoWatch the Video
    Play video
    Play video
    We Celebrate New Ways of Thinking. Are You Ready?We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Watch the VideoWatch the Video
    Play video
    Play video
    Discover more about business. And yourself.Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Watch the VideoWatch the Video
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    Who Should Attend

    • Leaders who define and execute strategy for firms and organizations that provide services and who serve in roles such as chief executive officer, general manager, principal, partner, or head of an office, business unit, or practice
    • Participants may be responsible for accounting, architecture and engineering, marketing and advertising, venture capital, investment banking, software development, technical systems integration or law firm management, or may represent a hospital or university
    • May also be suitable for: Past participants who attended the program before 2017, when the curriculum was substantially revised and expanded

    Program for Leadership Development participants earn 5 PLDA Points on completion of this program.

    Dive Deeper into the Experience
    Play video
    Play video
    Inside the ClassroomInside the Classroom
    See how exchange with faculty and peers yields new insights into critical business trends.
    Watch the VideoWatch the Video
    Play video
    Play video
    We Celebrate New Ways of Thinking. Are You Ready?We Celebrate New Ways of Thinking. Are You Ready?
    Thrive in a learning environment that welcomes diverse ideas and perspectives.
    Watch the VideoWatch the Video
    Play video
    Play video
    Discover more about business. And yourself.Discover more about business. And yourself.
    Global perspectives > Leadership growth > Organizational impact.
    Watch the VideoWatch the Video

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    Review Our Campus Health & Safety Protocols

    Dropdown down Dropdown up

    Learning and Living at HBS

    When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

    Review Our Campus Health & Safety Protocols

    Admissions Criteria and Process

    We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.
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    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    Application Submission

    We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

    Application Review

    To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

    Fee, Payment, and Cancellations

    The program fee covers tuition, books, case materials, accommodations, and most meals. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

    Admissions Criteria and Process Dropdown down

    Admissions Criteria and Process Dropdown down

    We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.

    Answering Your Questions

    Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

    Application Submission

    We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

    Application Review

    To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

    Fee, Payment, and Cancellations

    The program fee covers tuition, books, case materials, accommodations, and most meals. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.
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    More Admissions Information
    Program content, dates, schedule, fees, technology platforms, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.
    Thomas DeLong

    Professors DeLong and Fubini examine the issues facing today's firms.

    Thomas J. DeLong
    Faculty Cochair
    David G. Fubini
    Faculty Cochair
    Read More
    Apply
    Download Brochure
    Program Finder
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
    Thomas DeLong

    Professors DeLong and Fubini examine the issues facing today's firms.

    Thomas J. DeLong
    Faculty Cochair
    David G. Fubini
    Faculty Cochair
    Read More
    Need Help? Contact Us:
    Program Advising team
    Email: executive_education@hbs.edu
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