Guest Services

Our Guest Services team is available to assist you throughout your stay, and will handle any concierge services needed while you are on campus. Additionally, they can assist you with any needs related to your bedroom, our facilities, or other campus services, including replacement of lost keys.

Guest Services is available at the Chao Center Front Desk Sunday–Friday from 7:00 AM–8:00 PM and Saturday from 7:00 AM–5:00 PM. You can also reach Guest Services by phone at +1.617.495.8888 (5.8888 or the one-touch button from any residence-hall phone) and email at Guest Services.

Guest Services

Need Help On Campus?

Guest Services is available at the Chao Center Front Desk Sunday–Friday from 7:00 a.m.–8:00 p.m. and Saturday from 7:00 a.m.–5:00 p.m. You can also reach Guest Services by phone at +1.617.495.8888 (5.8888 or the one-touch button from any campus phone). For questions pre-arrival: Please contact the Program Coordinator noted in your admission letter.

Man standing at a reception desk asking a question, two women behind the desk responding