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Executive Education
... Right arrow Harvard Business School Right arrow Executive Education Right arrow Programs for Individuals Right arrow Topic-Focused Programs Right arrow Driving Nonprofit Performance and Innovation—Virtual Right arrow OverviewCurriculumTeaching TeamParticipant Profile
... Right arrow Harvard Business School Right arrow Executive Education Right arrow Programs for Individuals Right arrow Topic-Focused Programs Right arrow Driving Nonprofit Performance and Innovation—Virtual Right arrow OverviewCurriculumTeaching TeamParticipant Profile

Driving Nonprofit Performance and Innovation—Virtual

Driving Nonprofit Performance and Innovation—Virtual
  • Upcoming Session
  • Previous (1 of 1) Next
    Status: Accepting Applications
  • Dates: 20–28 APR 2023
  • Format: Virtual Synchronous learning at designated live online session times.
  • Fee: $4,000
  • The program fee covers tuition, e-books, and online case materials.

    This program includes live online classes, discussion groups, and virtual networking.
    Apply
    Download Brochure
    Apply
    Download Brochure
    Admissions Criteria and Process
Rod Santiago, Executive participant of the HBS Driving Nonprofit Performance and Innovation—Virtual program

"I got to be a part of an incredible cohort of people from all over the world."

Rod Santiago
Central Executive Officer, Archway Community Services, USA
Read His Story
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Rod Santiago, Executive participant of the HBS Driving Nonprofit Performance and Innovation—Virtual program

"I got to be a part of an incredible cohort of people from all over the world."

Rod Santiago
Central Executive Officer, Archway Community Services, USA
Read His Story
Download Brochure
Apply
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
Social Enterprise & Nonprofits Comparison Chart
Compare programs at-a-glance to find what's right for you.
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Download Brochure
Program Finder
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Program Advising team
Email: executive_education@hbs.edu
participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
Social Enterprise & Nonprofits Comparison Chart
Compare programs at-a-glance to find what's right for you.
Learn More
Download Brochure
Apply
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
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Program Advising team
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Apply
Download Brochure
Program Finder
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Email: executive_education@hbs.edu
  • Overview
  • Curriculum
  • Teaching Team
  • Participant Profile
  • Participant Stories
  • Curriculum Dropdown down
    • Overview
    • Curriculum
    • Teaching Team
    • Participant Profile
    • Participant Stories
Print

Summary

Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always easy to identify. Indeed, to improve the effectiveness of a nonprofit organization—especially when tackling society's toughest challenges—senior executives and board members must prioritize assessment of organizational performance. In this live online program, you will explore how to align mission and strategy through performance measurement.

This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

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Summary

Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always easy to identify. Indeed, to improve the effectiveness of a nonprofit organization—especially when tackling society's toughest challenges—senior executives and board members must prioritize assessment of organizational performance. In this live online program, you will explore how to align mission and strategy through performance measurement.

This program is presented jointly by the HBS Social Enterprise Initiative and The Hauser Institute for Civil Society at Harvard University.

Key Benefits
With a stronger performance management strategy in place, your organization will be better positioned to achieve its objectives. This virtual program features sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges of today's rapidly changing world. As a participant, you will learn to think conceptually about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success.

DetailsExpand AllCollapse All

Maximize impact by aligning mission, strategy, and performanceMaximize impact by aligning mission, strategy, and performance
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  • Develop a culture of learning and innovation within your organization
  • Identify key metrics for measurement
  • Assess and communicate outcomes to partners and stakeholders
  • Institute and sustain organizational performance measurement
Expand your personal and professional networksExpand your personal and professional networks
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  • Extend your network by connecting and working with accomplished executives from various backgrounds, industries, and countries across the globe
  • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

Key Benefits Dropdown up

Key Benefits Dropdown down

With a stronger performance management strategy in place, your organization will be better positioned to achieve its objectives. This virtual program features sessions on innovation and organizational learning; generating evidence about an intervention's effectiveness; building a culture of performance measurement; and managing for collective impact amid the challenges of today's rapidly changing world. As a participant, you will learn to think conceptually about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success.
Details

Maximize impact by aligning mission, strategy, and performance

  • Develop a culture of learning and innovation within your organization
  • Identify key metrics for measurement
  • Assess and communicate outcomes to partners and stakeholders
  • Institute and sustain organizational performance measurement

Expand your personal and professional networks

  • Extend your network by connecting and working with accomplished executives from various backgrounds, industries, and countries across the globe
  • Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions

Who Should Attend

Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with annual budgets in excess of $1 million) who are committed to improving performance measurement and management. Note that this program is focused on organization-level performance measurement and management, not individual-level or human resource-focused performance measurement.

Attendance by multiple organization representatives will foster teamwork and enhance the program's impact.

Program fees are subsidized by Harvard Business School and its Social Enterprise Initiative. Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

Program for Leadership Development participants earn 2 PLDA Points on completion of this program.

Dive Deeper into the Experience
Play video
Play video
Inside the ClassroomInside the Classroom
See how exchange with faculty and peers yields new insights into critical business trends.
Watch the VideoWatch the Video
Play video
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We Celebrate New Ways of Thinking. Are You Ready?We Celebrate New Ways of Thinking. Are You Ready?
Thrive in a learning environment that welcomes diverse ideas and perspectives.
Watch the VideoWatch the Video
Play video
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Discover more about business. And yourself.Discover more about business. And yourself.
Global perspectives > Leadership growth > Organizational impact.
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Who Should Attend

Chief executive officers, presidents, executive directors, board members, and other senior executives in nonprofit organizations (typically with annual budgets in excess of $1 million) who are committed to improving performance measurement and management. Note that this program is focused on organization-level performance measurement and management, not individual-level or human resource-focused performance measurement.

Attendance by multiple organization representatives will foster teamwork and enhance the program's impact.

Program fees are subsidized by Harvard Business School and its Social Enterprise Initiative. Limited, additional need-based scholarship funding may be available. Visit the HBS Social Enterprise Initiative website for scholarship information.

Program for Leadership Development participants earn 2 PLDA Points on completion of this program.

Dive Deeper into the Experience
Play video
Play video
Inside the ClassroomInside the Classroom
See how exchange with faculty and peers yields new insights into critical business trends.
Watch the VideoWatch the Video
Play video
Play video
We Celebrate New Ways of Thinking. Are You Ready?We Celebrate New Ways of Thinking. Are You Ready?
Thrive in a learning environment that welcomes diverse ideas and perspectives.
Watch the VideoWatch the Video
Play video
Play video
Discover more about business. And yourself.Discover more about business. And yourself.
Global perspectives > Leadership growth > Organizational impact.
Watch the VideoWatch the Video
Previous Next

Learning and Living at HBS

When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

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Learning and Living at HBS

When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.

Admissions Criteria and Process

We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.
Read More
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Answering Your Questions

Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

Application Submission

We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

Application Review

To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

Fee, Payment, and Cancellations

The program fee covers tuition, e-books, and online case materials. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

Admissions Criteria and Process Dropdown up

Admissions Criteria and Process Dropdown down

We admit candidates to specific sessions on a rolling, space-available basis, and encourage you to apply as early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities.

Answering Your Questions

Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555).

Application Submission

We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely event that you do not receive an acknowledgment, please email us at exed_admissions@hbs.edu or call us at +1.617.495.6226.

Application Review

To optimize the learning experience and maximize the exchange of ideas, our Admissions Committee makes selections that balance each participant's experience, scope of current responsibilities, and type of organization. HBS seeks candidates who reflect a broad range of industries, functions, countries, and backgrounds. We review applications monthly and will contact you via email with the Admissions Committee's decision.

Fee, Payment, and Cancellations

The program fee covers tuition, e-books, and online case materials. You will be invoiced upon admission to the program. Invoices are due within 30 days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.

What You Will Learn

This program helps nonprofit executives like you to think conceptually about organizational performance measurement. Through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions, you'll examine the rationale behind performance measurement and gain valuable insight into its critical aspects.

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What You Will Learn

This program helps nonprofit executives like you to think conceptually about organizational performance measurement. Through a powerful combination of faculty presentations, case studies, classroom exercises, and group discussions, you'll examine the rationale behind performance measurement and gain valuable insight into its critical aspects.

Program Format

The program will take place over six half days: Thursday, April 20 from 9:00 AM to 12:30 PM Eastern Time (ET), and Monday, April 24 through Friday, April 28 from 8:00 AM to 1:00 PM ET daily. Live online classes will run from 9:00 AM to 12:30 PM ET. Participants will spend one hour with their discussion groups in the mornings before classes on Monday, April 24 through Friday, April 28 from 8:00 to 9:00 AM ET. Select days will also feature open conversations with faculty. The program sessions take place via the Zoom platform. Please note that there are no live program sessions scheduled from Friday, April 21 through Sunday, April 23.

Collaborative learning is an integral part of the experience. To maximize the benefit for everyone, you are expected to attend every session, complete all assignments, and contribute effectively in the class and in small groups. Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately two weeks prior to program start.

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Program Format

The program will take place over six half days: Thursday, April 20 from 9:00 AM to 12:30 PM Eastern Time (ET), and Monday, April 24 through Friday, April 28 from 8:00 AM to 1:00 PM ET daily. Live online classes will run from 9:00 AM to 12:30 PM ET. Participants will spend one hour with their discussion groups in the mornings before classes on Monday, April 24 through Friday, April 28 from 8:00 to 9:00 AM ET. Select days will also feature open conversations with faculty. The program sessions take place via the Zoom platform. Please note that there are no live program sessions scheduled from Friday, April 21 through Sunday, April 23.

Collaborative learning is an integral part of the experience. To maximize the benefit for everyone, you are expected to attend every session, complete all assignments, and contribute effectively in the class and in small groups. Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately two weeks prior to program start.

Key TopicsExpand AllCollapse All

Aligning mission and organizational performance managementAligning mission and organizational performance management
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  • Linking organizational performance, mission, and impact
  • Recognizing what is being measured and what is being delivered
  • Developing a theory of change and logic model
Challenges and obstacles to managing organizational performanceChallenges and obstacles to managing organizational performance
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  • Building a performance-based culture
  • Developing capacity within the organization
  • Implementing a performance management strategy
Innovation through measurementInnovation through measurement
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  • Designing experiments to develop new interventions and improve existing programs
  • Fostering a learning mindset within the organization
Collaborating with partnersCollaborating with partners
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  • Using data to communicate social and environmental outcomes to key stakeholders
  • Dealing with the forces that shape the nonprofit environment
Sustainable performance management systemsSustainable performance management systems
Dropdown down
  • Understanding and overcoming implementation challenges
  • Institutionalizing continuous improvement in your organization
  • Assessing communication issues

Key Topics Dropdown up

Key Topics Dropdown down

Aligning mission and organizational performance management

  • Linking organizational performance, mission, and impact
  • Recognizing what is being measured and what is being delivered
  • Developing a theory of change and logic model

Challenges and obstacles to managing organizational performance

  • Building a performance-based culture
  • Developing capacity within the organization
  • Implementing a performance management strategy

Innovation through measurement

  • Designing experiments to develop new interventions and improve existing programs
  • Fostering a learning mindset within the organization

Collaborating with partners

  • Using data to communicate social and environmental outcomes to key stakeholders
  • Dealing with the forces that shape the nonprofit environment

Sustainable performance management systems

  • Understanding and overcoming implementation challenges
  • Institutionalizing continuous improvement in your organization
  • Assessing communication issues

The HBS Advantage

Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

Faculty Chair
Herman B. 'Dutch' Leonard
Herman B. 'Dutch' Leonard
Herman B. 'Dutch' Leonard

Herman B. 'Dutch' Leonard

Harvard Business School:

Eliot I. Snider and Family Professor of Business Administration

Harvard Kennedy School:

George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

HBS Unit:
General Management

Read Full Bio

Faculty
James P. Honan
James P. Honan
James P. Honan

James P. Honan

Harvard Graduate School of Education:

Senior Lecturer on Education

Read Full Bio

Mitchell B. Weiss
Mitchell B. Weiss
Mitchell B. Weiss

Mitchell B. Weiss

Richard L. Menschel Professor of Management Practice

HBS Unit:
Entrepreneurial Management

Read Full Bio

Julie Boatright Wilson
Julie Boatright Wilson
Julie Boatright Wilson

Julie Boatright Wilson

Harvard Kennedy School:

Harry S. Kahn Senior Lecturer in Social Policy

Read Full Bio

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The HBS Advantage

Our Executive Education programs are developed and taught by top faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe.

Faculty Chair
Herman B. 'Dutch' Leonard
Herman B. 'Dutch' Leonard
Herman B. 'Dutch' Leonard

Herman B. 'Dutch' Leonard

Harvard Business School:

Eliot I. Snider and Family Professor of Business Administration

Harvard Kennedy School:

George F. Baker, Jr. Professor of Public Sector Management Teaching Programs

HBS Unit:
General Management

Read Full Bio

Faculty
James P. Honan
James P. Honan
James P. Honan

James P. Honan

Harvard Graduate School of Education:

Senior Lecturer on Education

Read Full Bio

Mitchell B. Weiss
Mitchell B. Weiss
Mitchell B. Weiss

Mitchell B. Weiss

Richard L. Menschel Professor of Management Practice

HBS Unit:
Entrepreneurial Management

Read Full Bio

Julie Boatright Wilson
Julie Boatright Wilson
Julie Boatright Wilson

Julie Boatright Wilson

Harvard Kennedy School:

Harry S. Kahn Senior Lecturer in Social Policy

Read Full Bio

Your Peers Expand Your Learning


Global Perspective Map Desktop Global Perspective Map Tablet
Global Perspective
Experience the world in your classroom
Global Perspective
Experience the world in your classroom
2%
Africa
5%
Asia Pacific
8%
Europe
9%
Middle East
76%
North America
2%Africa
5%Asia Pacific
8%Europe
9%Middle East
76%North America
2%
5%
8%
9%
76%
Experience
Experience
Years Worked
Years Worked
Experience
Years Worked
11% Less than 10 yearsLess than 10 years
11% 10-14 years10-14 years
18% 15-19 years15-19 years
25% 20-24 years20-24 years
15% 25-29 years25-29 years
13% 30-34 years30-34 years
6% 35-39 years35-39 years
1% 40 or more40 or more
11% Less than 10 yearsLess than 10 years
11% 10-14 years10-14 years
18% 15-19 years15-19 years
25% 20-24 years20-24 years
15% 25-29 years25-29 years
13% 30-34 years30-34 years
6% 35-39 years35-39 years
1% 40 or more40 or more
Education
Education
Highest level attained
Highest level attained
Education
Highest level attained
20% DoctorateDoctorate
37% GraduateGraduate
24% UndergraduateUndergraduate
2% Two Year CollegeTwo Year College
10% Foreign DiplomaForeign Diploma
7% High School DiplomaHigh School Diploma
20% DoctorateDoctorate
37% GraduateGraduate
24% UndergraduateUndergraduate
2% Two Year CollegeTwo Year College
10% Foreign DiplomaForeign Diploma
7% High School DiplomaHigh School Diploma
Participating Companies Have Included:
Big Brothers Big Sisters
Equitable Food Initiative
Habitat for Humanity
Health Sciences Centre Foundation
Land Trust Alliance
Multi-Agency Alliance for Children
Society for the Prevention of Cruelty to Animals
The Arc of Opportunity
The Global Fund
World Vision
Previous Next
Dropdown down Dropdown up

Your Peers Expand Your Learning


Global Perspective Map Desktop Global Perspective Map Tablet
Global Perspective
Experience the world in your classroom
Global Perspective
Experience the world in your classroom
2%
Africa
5%
Asia Pacific
8%
Europe
9%
Middle East
76%
North America
2%Africa
5%Asia Pacific
8%Europe
9%Middle East
76%North America
2%
5%
8%
9%
76%
Experience
Experience
Years Worked
Years Worked
Experience
Years Worked
11% Less than 10 yearsLess than 10 years
11% 10-14 years10-14 years
18% 15-19 years15-19 years
25% 20-24 years20-24 years
15% 25-29 years25-29 years
13% 30-34 years30-34 years
6% 35-39 years35-39 years
1% 40 or more40 or more
11% Less than 10 yearsLess than 10 years
11% 10-14 years10-14 years
18% 15-19 years15-19 years
25% 20-24 years20-24 years
15% 25-29 years25-29 years
13% 30-34 years30-34 years
6% 35-39 years35-39 years
1% 40 or more40 or more
Education
Education
Highest level attained
Highest level attained
Education
Highest level attained
20% DoctorateDoctorate
37% GraduateGraduate
24% UndergraduateUndergraduate
2% Two Year CollegeTwo Year College
10% Foreign DiplomaForeign Diploma
7% High School DiplomaHigh School Diploma
20% DoctorateDoctorate
37% GraduateGraduate
24% UndergraduateUndergraduate
2% Two Year CollegeTwo Year College
10% Foreign DiplomaForeign Diploma
7% High School DiplomaHigh School Diploma
Participating Companies Have Included:
Big Brothers Big Sisters
Equitable Food Initiative
Habitat for Humanity
Health Sciences Centre Foundation
Land Trust Alliance
Multi-Agency Alliance for Children
Society for the Prevention of Cruelty to Animals
The Arc of Opportunity
The Global Fund
World Vision
Previous Next
ApplyDownload Brochure
ApplyDownload Brochure
ApplyDownload Brochure
More Admissions Information
Program content, dates, schedule, fees, technology platforms, and faculty are subject to change. In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.
Rod Santiago, Executive participant of the HBS Driving Nonprofit Performance and Innovation—Virtual program

"I got to be a part of an incredible cohort of people from all over the world."

Rod Santiago
Central Executive Officer, Archway Community Services, USA
Read His Story
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Rod Santiago, Executive participant of the HBS Driving Nonprofit Performance and Innovation—Virtual program

"I got to be a part of an incredible cohort of people from all over the world."

Rod Santiago
Central Executive Officer, Archway Community Services, USA
Read His Story
Download Brochure
Apply
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
Social Enterprise & Nonprofits Comparison Chart
Compare programs at-a-glance to find what's right for you.
Learn More
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
participants socializing in the McArthur Hall outdoor courtyard at Harvard Business School
Social Enterprise & Nonprofits Comparison Chart
Compare programs at-a-glance to find what's right for you.
Learn More
Download Brochure
Apply
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
Apply
Download Brochure
Program Finder
Need Help? Contact Us:
Program Advising team
Email: executive_education@hbs.edu
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