Driving Corporate Performance: Aligning Scorecards and Structure for Strategy Execution
- Dates: 08–13 JUL 2024
- Format: In-Person Learning takes place on the HBS campus or a designated location.
- Location: HBS Campus
- Fee: $14,500

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Summary
Corporate performance is about much more than financial results. How can your organization align its structures, systems, talent, and processes to execute a winning strategy? In Driving Corporate Performance, you will consider the diverse aspects of company performance and how executives are using powerful performance measurement and management control systems to confront some of today's biggest challenges and opportunities, such as improving employee motivation, using AI and data analytics effectively, and reporting on ESG progress. With a deeper understanding of strategy communication, accountability, and organizational design, you will emerge fully prepared to help your organization drive short-term and long-term success.

This program is eligible for the Certificate of Management Excellence. Learn More
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Summary
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Corporate performance is about much more than financial results. How can your organization align its structures, systems, talent, and processes to execute a winning strategy? In Driving Corporate Performance, you will consider the diverse aspects of company performance and how executives are using powerful performance measurement and management control systems to confront some of today's biggest challenges and opportunities, such as improving employee motivation, using AI and data analytics effectively, and reporting on ESG progress. With a deeper understanding of strategy communication, accountability, and organizational design, you will emerge fully prepared to help your organization drive short-term and long-term success.
This program is eligible for the Certificate of Management Excellence. Learn More
DetailsExpand AllCollapse All
Drive your strategy throughout the entire organizationDrive your strategy throughout the entire organization
- Translate your company's mission and business strategy into performance targets and measures
- Implement more effective performance measurement and management control systems
- Link a customized Balanced Scorecard (BSC) strategy map to a succinct, powerful strategy statement for your organization
- Balance financial and nonfinancial performance measures
Design and lead a competitive, high-performing organizationDesign and lead a competitive, high-performing organization
- Leverage human resource capabilities as an essential component of strong performance
- Measure accountability and improve organizational design
- Motivate the organization's talent, including front-line employees, to do their part in achieving your company's strategic objectives
- Enhance competitiveness by better aligning all types of resources to customer needs
- Strengthen employee relationships and build a strong and enduring culture of helping others to succeed
Expand your personal and professional networkExpand your personal and professional network
- Extend your professional network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
- Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions
Drive your strategy throughout the entire organization
- Translate your company's mission and business strategy into performance targets and measures
- Implement more effective performance measurement and management control systems
- Link a customized Balanced Scorecard (BSC) strategy map to a succinct, powerful strategy statement for your organization
- Balance financial and nonfinancial performance measures
Design and lead a competitive, high-performing organization
- Leverage human resource capabilities as an essential component of strong performance
- Measure accountability and improve organizational design
- Motivate the organization's talent, including front-line employees, to do their part in achieving your company's strategic objectives
- Enhance competitiveness by better aligning all types of resources to customer needs
- Strengthen employee relationships and build a strong and enduring culture of helping others to succeed
Expand your personal and professional network
- Extend your professional network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe
- Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions
Who Should Attend
- General managers and senior executives (financial and others) who are responsible for designing and implementing systems to measure, monitor, and improve enterprise performance
- HR executives engaged in aligning the organization's talent with business strategy
- Particularly appropriate for: Executives with planning, control, and accounting responsibilities, including business unit heads, chief operating officers, chief financial officers, strategic planning officers, and controllers
Attendance by multiple company representatives will foster teamwork and amplify the program's impact. For example, attendance by general managers or chief operating officers along with senior financial executives, HR executives, or other senior leaders enables the organization to better align performance management systems with company strategy and to implement systems more quickly throughout the organization.
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Who Should Attend
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- General managers and senior executives (financial and others) who are responsible for designing and implementing systems to measure, monitor, and improve enterprise performance
- HR executives engaged in aligning the organization's talent with business strategy
- Particularly appropriate for: Executives with planning, control, and accounting responsibilities, including business unit heads, chief operating officers, chief financial officers, strategic planning officers, and controllers
Attendance by multiple company representatives will foster teamwork and amplify the program's impact. For example, attendance by general managers or chief operating officers along with senior financial executives, HR executives, or other senior leaders enables the organization to better align performance management systems with company strategy and to implement systems more quickly throughout the organization.

Program for Leadership Development participants earn 5 PLDA Points on completion of this program.
Learning and Living at HBS
When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
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Learning and Living at HBS
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When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method.
Admissions Criteria and Process
Answering Your Questions
Application Submission
Application Review
Fee, Payment, and Cancellations
Answering Your Questions
Application Submission
Application Review
Fee, Payment, and Cancellations
What You Will Learn
Through a rich learning experience that includes case studies, group discussions, and faculty presentations, you will explore how leading companies are optimizing strategy execution by leveraging performance measurement and management control systems. You will broaden your repertoire of techniques for generating growth, driving employee productivity and performance, and creating sustainable value for shareholders, customers, employees, and communities.
This corporate performance management program also presents the opportunity to apply your learning through interactive exercises. For example, you will apply the case studies and lectures to develop your own OAS (Objective, Advantage, Scope) strategy statement and link it to a customized strategy map and balanced scorecard that you will create for your organization. You will learn how to use the Job Design Optimization Tool (JDOT) to optimize accountability and authority.
Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately two weeks prior to program start.
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What You Will Learn
-
Through a rich learning experience that includes case studies, group discussions, and faculty presentations, you will explore how leading companies are optimizing strategy execution by leveraging performance measurement and management control systems. You will broaden your repertoire of techniques for generating growth, driving employee productivity and performance, and creating sustainable value for shareholders, customers, employees, and communities.
This corporate performance management program also presents the opportunity to apply your learning through interactive exercises. For example, you will apply the case studies and lectures to develop your own OAS (Objective, Advantage, Scope) strategy statement and link it to a customized strategy map and balanced scorecard that you will create for your organization. You will learn how to use the Job Design Optimization Tool (JDOT) to optimize accountability and authority.
Participants should expect to spend at least 9-12 hours on self-paced case preparation prior to attending the program. Case materials will be made available approximately two weeks prior to program start.
Key TopicsExpand AllCollapse All
Balanced scorecard (BSC) strategy mapsBalanced scorecard (BSC) strategy maps
- Defining and measuring your differentiated value proposition for targeted customer segments
- Understanding the principles behind a strategy-focused organization
- Designing a measurable cause-and-effect framework for articulating value-creating strategies
- Creating a blueprint to align people, processes, and information technology for superior performance
Organizational designOrganizational design
- Developing job designs and accountability systems that drive motivation and encourage entrepreneurship
- Allocating resources and evolving systems to respond to changing customer needs and behavior
- Cultivating creative tension to promote innovation and best practices
- Fostering a corporate culture that emphasizes collective success
Managing in contemporary timesManaging in contemporary times
- Leveraging data analytics and machine learning for new growth opportunities
- Strengthening employee engagement in the work-anywhere era
- Developing capabilities for rigorous and relevant ESG strategies
Accountability systems for effective business managementAccountability systems for effective business management
- Managing the tensions among profit, growth, and control
- Using an action-oriented road map to develop crucial control system tools
- Integrating new performance measurement and control techniques to master competitive challenges
Motivating and aligning intangible assets to strategyMotivating and aligning intangible assets to strategy
- Linking your organization's brand, trademarks, intellectual property, and other intangible assets to sustain competitive advantage
- Measuring these assets and their contributions to successful strategy execution
- Aligning internal capabilities, processes, and actions with strategy to optimize customer value creation
Balanced scorecard (BSC) strategy maps
- Defining and measuring your differentiated value proposition for targeted customer segments
- Understanding the principles behind a strategy-focused organization
- Designing a measurable cause-and-effect framework for articulating value-creating strategies
- Creating a blueprint to align people, processes, and information technology for superior performance
Organizational design
- Developing job designs and accountability systems that drive motivation and encourage entrepreneurship
- Allocating resources and evolving systems to respond to changing customer needs and behavior
- Cultivating creative tension to promote innovation and best practices
- Fostering a corporate culture that emphasizes collective success
Managing in contemporary times
- Leveraging data analytics and machine learning for new growth opportunities
- Strengthening employee engagement in the work-anywhere era
- Developing capabilities for rigorous and relevant ESG strategies
Accountability systems for effective business management
- Managing the tensions among profit, growth, and control
- Using an action-oriented road map to develop crucial control system tools
- Integrating new performance measurement and control techniques to master competitive challenges
Motivating and aligning intangible assets to strategy
- Linking your organization's brand, trademarks, intellectual property, and other intangible assets to sustain competitive advantage
- Measuring these assets and their contributions to successful strategy execution
- Aligning internal capabilities, processes, and actions with strategy to optimize customer value creation
The HBS Advantage
Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe
Senior Fellow, Marvin Bower Professor of Leadership Development, Emeritus
Baker Foundation Professor, Charles M. Williams Professor of Business Administration, Emeritus
Dwight P. Robinson, Jr. Professor of Business Administration
Assistant Professor of Business Administration
Assistant Professor of Business Administration
Arthur Lowes Dickinson Professor of Business Administration
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The HBS Advantage
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Our Executive Education programs are developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through their board memberships, consulting, and field-based research, they address the complex challenges facing business leaders across the globe
Faculty CochairsSenior Fellow, Marvin Bower Professor of Leadership Development, Emeritus
HBS Unit:Accounting and ManagementBaker Foundation Professor, Charles M. Williams Professor of Business Administration, Emeritus
HBS Unit:Accounting and ManagementFacultyDwight P. Robinson, Jr. Professor of Business Administration
HBS Unit:Accounting and ManagementAssistant Professor of Business Administration
HBS Unit:Accounting and ManagementAssistant Professor of Business Administration
HBS Unit:Accounting and ManagementArthur Lowes Dickinson Professor of Business Administration
HBS Unit:Accounting and Management
Your Peers Expand Your Learning
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Your Peers Expand Your Learning
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Global PerspectiveExperience the world in your classroom.Global PerspectiveExperience the world in your classroom.17%14% Asia Pacific9%Europe14%Latin America12%Middle East34%North America17%14% Asia Pacific9%Europe14%Latin America12%Middle East34%North AmericaTop Industries RepresentedInsights from a range of industries ignite your thinking.Insights from a range of industries ignite your thinking.16%Raw Materials / Energy10%Hospitality9%Financial9%High Technology9%Retail Services7%Manufacturing7%Nonprofit7%Professional Services3%Agrigulture3%Consumer ProductsTop Industries RepresentedInsights from a range of industries ignite your thinking.16%Raw Materials / Energy10%Hospitality9%Financial9%High Technology9%Retail Services7%Manufacturing7%Nonprofit7%Professional Services3%Agrigulture3%Consumer ProductsExperienceExperienceYears workedYears workedExperienceYears workedLess than 10 yearsLess than 10 years10-14 years10-14 years15-19 years15-19 years20-24 years20-24 years25-29 years25-29 years30-34 years30-34 years35-39 years35-39 yearsLess than 10 yearsLess than 10 years10-14 years10-14 years15-19 years15-19 years20-24 years20-24 years25-29 years25-29 years30-34 years30-34 years35-39 years35-39 years

"This tool can be used to test any job, from top to bottom, and determine whether it's effectively designed."
