What You Can Expect
Improving Your Organization's Performance
Performance measurement is essential for determining an organization's effectiveness, but for nonprofits the ideal metrics are not always easy to identify. This program is designed to show nonprofit leaders how to use performance measurement to enhance an organization's ability to deliver on its mission. It explores a multifaceted approach to measurement, which will help you effectively guide your organization amid the challenges of today's business environment.
Taking Your Skills to the Next Level
Designed to help you develop an effective performance measurement system, this program will improve your ability to:
- Align your organization's mission, strategy, and internal performance
- Strategically apply organizational performance management
- Assess and respond to external demands for accountability
- Implement exemplary approaches to measure organizational performance
- Institute and sustain organizational performance measurement systems
"As usual at HBS, the program presented a unique opportunity to put issues in perspective, learn new tools, and find solutions. The relevance of interaction with the other participants and the learning process exceeded my expectations, especially the linkage between cases leading to strategy. PMNO not only helped me put my career focus in perspective, but also confirmed my decision to work in the nonprofit sector."
Alain Baumann [Executive Director], AOSpine, Switzerland