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Service Management
Develop winning strategies for competitive markets by providing the quality and range of services that customers value.

Leading Growth Through Customer Centricity – India
Leading Growth Through Customer Centricity – India
Service Management
x
Contact
Harvard Business School IRC
Email: harvardindia@hbs.edu
Telephone: +91-22-24934510

program Details

Mar 6–8, 2014
INR 1,95,000 plus service tax

This program focuses on how to build a customer-centric organization that can innovate, compete, and grow in a complex and competitive market.

 
 
Mar 6–8, 2014India