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Date

Program TitleTopicLocation

Mar 2014

Mar 6–8, 2014
Leading Growth Through Customer Centricity – India
Leading Growth Through Customer Centricity – India
Service Management
x
Contact
Harvard Business School IRC
Email: harvardindia@hbs.edu
Telephone: +91-22-24934510

program Details

Mar 6–8, 2014
INR 1,95,000 plus service tax

This program focuses on how to build a customer-centric organization that can innovate, compete, and grow in a complex and competitive market.

 
 
Service ManagementIndia

May 2014

May 4–7, 2014
Achieving Breakthrough Service
Achieving Breakthrough Service
Service Management
x
Contact
Client Service Specialists
Email: executive_education@hbs.edu
Telephone: 1-800-427-5577
(outside U.S., +1-617-495-6555)

program Details

May 4–7, 2014
$9,250

This program explores how to create service models that deliver value for customers, employees, and investors, while building strategic advantage.

 
 
Service ManagementHBS Campus