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May 2014

May 4–7, 2014
Achieving Breakthrough Service
Achieving Breakthrough Service
Service Management
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Contact
Client Service Specialists
Email: executive_education@hbs.edu
Telephone: 1-800-427-5577
(outside U.S., +1-617-495-6555)

program Details

May 4–7, 2014
$9,250

This program explores how to create service models that deliver value for customers, employees, and investors, while building strategic advantage.

 
 
Service ManagementHBS Campus