To sustain a competitive edge and take advantage of opportunities emerging in India and beyond, professional service firms operating in India must respond effectively to changing markets. Whether your firm offers expertise in information technology, financial services, law, or other professional services, this program will help you develop successful strategies for delivering on client expectations, responding to market shifts with innovative services, and enabling both domestic and global growth.

What You Can Expect

In this program, you'll learn proven approaches that can help you create competitive advantage and drive profitability—from formulating a sound business strategy and implementing alternative cost/billing structures to motivating highly talented professionals and managing client expectations.

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In this program, you'll learn proven approaches that can help you create competitive advantage and drive profitability—from formulating a sound business strategy and implementing alternative cost/billing structures to motivating highly talented professionals and managing client expectations.

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Your Course of Study

Through case studies, faculty lectures, and the insights of an elite group of professional service executives across many sectors, you'll explore the latest strategies for building and managing a highly profitable organization. By examining issues common to the service-driven business model, you'll acquire the skills essential to defining and executing the best service delivery strategy for your firm.

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Through case studies, faculty lectures, and the insights of an elite group of professional service executives across many sectors, you'll explore the latest strategies for building and managing a highly profitable organization. By examining issues common to the service-driven business model, you'll acquire the skills essential to defining and executing the best service delivery strategy for your firm.

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Who Is Right for the Program

This program is designed for senior executives and practice leaders around the world who are responsible for defining and executing corporate or service-line strategy with a professional service firm. Participants typically manage operations for established firms within or outside India, the Middle East, and South Asia, and represent a range of industries, including information technology, financial services, legal, and marketing services.

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This program is designed for senior executives and practice leaders around the world who are responsible for defining and executing corporate or service-line strategy with a professional service firm. Participants typically manage operations for established firms within or outside India, the Middle East, and South Asia, and represent a range of industries, including information technology, financial services, legal, and marketing services.

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Harvard Business School in India

As part of Harvard's mission to build a truly global university, HBS has been cultivating stronger and deeper connections with India's business community for more than a decade. We began by conducting case studies on companies operating in India. Over time, our commitment has expanded to include development initiatives for faculty in India, specialized education programs, analysis of local business challenges through the India Research Center, and a state-of-the-art classroom at the Taj Lands End in Mumbai. HBS is dedicated to fostering a worldwide exchange of knowledge that will drive economic growth in India and around the world.

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As part of Harvard's mission to build a truly global university, HBS has been cultivating stronger and deeper connections with India's business community for more than a decade. We began by conducting case studies on companies operating in India. Over time, our commitment has expanded to include development initiatives for faculty in India, specialized education programs, analysis of local business challenges through the India Research Center, and a state-of-the-art classroom at the Taj Lands End in Mumbai. HBS is dedicated to fostering a worldwide exchange of knowledge that will drive economic growth in India and around the world.

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Every Harvard Business School Executive Education program is developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through publishing, consulting, and teaching, HBS faculty leverage their business expertise and field-based research to develop enduring concepts that shape the practice of management. The result is an Executive Education teaching team whose groundbreaking insights challenge participants' thinking and enable them to become superior business leaders.

Faculty Chair
Stanley Roth, Sr. Professor of Retailing. Member of the Marketing Unit; faculty chair of "Managing and Transforming Professional Service Firms—India" and faculty cochair of "Leading Growth Through Customer Centricity—India." Read Full Bio
Robert Braucher Professor of Law from Practice. Faculty chair of Executive Education and Research Director at the Center for Law and Professions at Harvard Law School and faculty cochair of "Law Firm Leadership and Management—China."  Read Full Bio

View Entire Teaching Team

Every Harvard Business School Executive Education program is developed and taught by HBS faculty who are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors. Through publishing, consulting, and teaching, HBS faculty leverage their business expertise and field-based research to develop enduring concepts that shape the practice of management. The result is an Executive Education teaching team whose groundbreaking insights challenge participants' thinking and enable them to become superior business leaders.

Rajiv Lal

Faculty Chair
Stanley Roth, Sr. Professor of Retailing. Member of the Marketing Unit; faculty chair of "Managing and Transforming Professional Service Firms—India" and faculty cochair of "Leading Growth Through Customer Centricity—India."

Ashish Nanda

Robert Braucher Professor of Law from Practice. Faculty chair of Executive Education and Research Director at the Center for Law and Professions at Harvard Law School and faculty cochair of "Law Firm Leadership and Management—China."

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Admissions

Please submit your application at least four weeks before the program start date. Since qualified candidates are admitted on a rolling, space-available basis, early application is encouraged. Admission is selective and based on professional achievement and organizational responsibility. Although there are no formal educational requirements, proficiency in written and spoken English is essential. Because Executive Education programs enhance the leadership capacity of the participants as well as their organizations, HBS expects the full commitment of both. While participants are attending a program, sponsoring organizations agree to relieve them of their work responsibilities so that they can fully focus on the learning experience.

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Please submit your application at least four weeks before the program start date. Since qualified candidates are admitted on a rolling, space-available basis, early application is encouraged. Admission is selective and based on professional achievement and organizational responsibility. Although there are no formal educational requirements, proficiency in written and spoken English is essential. Because Executive Education programs enhance the leadership capacity of the participants as well as their organizations, HBS expects the full commitment of both. While participants are attending a program, sponsoring organizations agree to relieve them of their work responsibilities so that they can fully focus on the learning experience.

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Programs, dates, fees, and faculty are subject to change.

In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.