Successful companies recognize the importance of capitalizing on emerging opportunities as they prepare to expand domestically or globally, or enter the Indian market for the first time. Whether your firm offers expertise in information technology (IT) or other professional services, this timely program will help you deliver greater value to your clients, differentiate your products and services in today's competitive marketplace, and create lasting connections with an international group of peers.
As part of Harvard's mission to build a truly global university, HBS has been cultivating stronger and deeper connections with India's business environment for more than a decade. Our engagement in this region, initiated with case studies focused on companies operating in India, has gradually expanded to include development initiatives for faculty in India, specialized education programs, analysis of local business challenges through the India Research Center, and a new state-of-the-art classroom at the Taj Lands End in Mumbai. Now, more than ever, HBS is committed to fostering a worldwide exchange of knowledge that will drive economic growth for years to come—in India and around the world.
By exploring management challenges from multiple viewpoints, this leadership development program provides proven approaches to aligning your service capabilities with strategy, strengthening client relationships, and improving organizational performance. You and a distinguished group of peers will share diverse opinions and experiences, providing value that lasts long after the program ends. Whether you produce or manage services, you will leave the program prepared to capture emerging opportunities in India and across the globe.
Through relevant case studies, the best practices of successful service firms, and the insights and experiences of an elite group of your peers, you will explore the latest strategies for building and managing a highly profitable organization. By examining issues common to the service-driven business model, you will acquire the skills to define and execute the best service-delivery strategy for your firm.
This program is designed specifically for senior executives and practice leaders around the world who are responsible for defining and executing corporate or service-line strategy. Participants typically manage operations for established firms within or outside India, the Middle East, and South Asia, and represent a range of industries, including information technology, financial, legal, and marketing services.
Programs, dates, fees, and faculty are subject to change.
In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.