Managing and Transforming Professional Service Firms – India

The information below is based on the program offered in 2012, and does not reflect potential changes to faculty and course content for the 2013 course.

Your Course of Study

Created exclusively for senior executives and entrepreneurs, this leadership development program addresses the challenges facing leaders of professional service companies seeking to build scale and create franchise value. Key topics include:

  • Managing talent and sustaining a high client satisfaction rate
  • Establishing and communicating service value across your organization
  • Developing and motivating a highly skilled professional staff
  • Fixing broken or suboptimal cultures in teams, groups, or companies
  • Responding to market shifts with innovative services
  • Leading change in order to maintain a competitive edge
  • Establishing best practices for corporate governance
  • Implementing models for scaling successful services
  • Managing mergers and acquisitions
  • Balancing short-term and long-range time demands
  • Managing both domestic and global growth

"The program has helped me gain a greater understanding of corporate finance and thus more confidence in making critical business decisions in my current role. Through the many case studies, I was able to see numerous examples of how strategic financial decisions can play a significant role in the success or failure of various businesses."
Greg Roy [President], Lane Furniture Industries, U.S.