Managing and Transforming Professional Service Firms – India

Dates and Fees

  • July 21–24, 2010 (Mumbai, India)

New Program

Successful companies recognize the importance of capitalizing on emerging opportunities as they prepare to expand domestically or globally, or enter the Indian market for the first time. Whether your firm offers expertise in information technology (IT) or other professional services, this timely program will help you deliver greater value to your clients—and differentiate your products and services in today's competitive marketplace.

Harvard Business School in India
Harvard Business School has long considered India as a fundamental part of its global strategy. A decade ago, HBS began developing cases in India focused on companies responding to the opportunities and challenges in the local market. In 2005, HBS established the India Research Center in Mumbai. Managing and Transforming Professional Service Firms—India combines on-the-ground, research-based knowledge of India with the global perspective of one of the world's leading business schools to present an unparalleled learning opportunity.

What You Can Expect
By exploring management challenges from multiple viewpoints, this leadership development program provides proven approaches to aligning your service capabilities with strategy, strengthening client relationships, and improving organizational performance. Whether you produce or manage services, you will leave the program prepared to capture emerging opportunities in India and across the globe.

Your Course of Study
Through relevant case studies and the best practices of successful service firms, you will explore the latest strategies for building and managing a highly profitable organization. By examining issues common to the service-driven business model, you will acquire the skills to define and execute the best service-delivery strategy for your firm.

Who Is Right for the Program
This program is specifically designed for company and practice leaders around the world who are responsible for defining and executing company or service-line strategy. Participants typically represent a range of industries, including IT, financial, legal, and marketing services.

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Programs, dates, fees, and faculty are subject to change.

In accordance with Harvard University policy, Harvard Business School does not discriminate against any person on the basis of race, color, sex or sexual orientation, gender identity, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in admission to, access to, treatment in, or employment in its programs and activities.