What You Can Expect
Improving Your Organization's Performance
Successfully managing a professional service firm is a balancing act that requires extraordinary leadership abilities. Senior managers must work to satisfy clients, motivate staff, and build a strong vision—all while employing the fiscal discipline to maintain a sound bottom line.
Leading Professional Service Firms prepares you to develop the talent, corporate culture, and strategies you need to position your company for long-term success. In this flagship program, you will examine case studies of successful service firms to develop the skills needed to refine your organization's business strategy.
Taking Your Skills to the Next Level
Working with other accomplished business leaders, you will gain diverse insights that will improve your ability to:
- Attract, develop, and retain talented professionals who will ensure your firm's growth
- Build a company culture that fosters both corporate success and individual achievement
- Implement governance, decision-making, and performance metrics to suit your firm's unique attributes
- Sharpen core competencies and follow best practices to deliver maximum value
- Implement a long-term business plan to drive future performance
"Many people asked me what I learned at LPSF. My response has been simple: We are not foolish, and we are not alone. These two elements gave me a great deal of confidence in knowing that the problems that we are facing are not ours alone. The program presents a simple, practical design on how to deal with the challenges facing professional service firms today."
Aaron Duggal [Chief Operating Officer], Advaiya, Inc., U.S.
"In contrast to the typical executive training program, this was a profound experience. It provided an opportunity to reflect on myself as a human being—why I chose a certain kind of work and what I want to do with it. During my week at HBS, I not only matured and grew, but also progressed professionally and personally in an extraordinary way. The program also strengthened my ability as a coach, mentor, and leader. I am so much more confident now about my ability to help my peers and the people around me by understanding their strengths and weaknesses and by encouraging them to do what they do best."
Linus Malmberg [Managing Director and Chief Executive Officer], Cordial Business Advisers, Sweden