Leading High-Performance Healthcare Organizations
The face of global healthcare is constantly changing, with technological innovations, new treatments, new regulations, and new types of organizations arising almost daily. In addition to negotiating the day-to-day demands of a busy and complex organization, healthcare executives must also be able to evaluate and understand the impact of alternative care delivery models.
Led by Harvard Business School (HBS) faculty, Leading High-Performance Healthcare Organizations, now being offered in Paris, exposes senior healthcare leaders to new models and strategies for enhancing the performance of their organization. Presented by HBS Executive Education in partnership with the HBS Healthcare Initiative, this leadership development program examines and compares organizational practices both within and outside the healthcare industry and offers insights into how leaders can maximize effectiveness and improve value within a dynamic and competitive healthcare environment.
What You Can Expect
Immersed in this intensive learning experience, you will examine innovative strategies and best practices for competing successfully in today's global healthcare arena. You will leave the program ready to overcome barriers to change and improve the overall performance of your organization.
Your Course of Study
Through global case studies, classroom exercises, and small group discussions, the program examines the best practices of innovative healthcare administrators and other industry leaders. You will explore how to deliver superior value, achieve organizational excellence, and implement alternative delivery models.
Who Is Right for the Program
Leading High-Performance Healthcare Organizations is designed for senior executives of healthcare organizations including providers, insurers, service providers, information suppliers and others who support care delivery. The program is appropriate for not-for-profit and for-profit organizations around the world.
About the HBS Healthcare Initiative
Established in 2005, the HBS Healthcare Initiative (HCI) serves as a gateway for healthcare research, educational programs, and collaboration. Priority is placed on applying the best principles of management, entrepreneurship, and innovation to help reshape this complex industry. The HCI engages with faculty, students, alumni, Executive Education participants, and many other parts of Harvard University. Through this powerful alliance of key stakeholders, HBS aims to educate leaders who will make an immediate and lasting impact by developing business models that offer the hope of improved outcomes, reduced costs, and enhanced services. For more information about related activities at Harvard Business School, please visit the Healthcare Initiative website.
HBS Executive Education in Europe
Recognized for its rich heritage in global leadership, management education, and groundbreaking research, Harvard Business School (HBS) is deeply rooted in the world economy. To facilitate faculty research and case development on an international scale, HBS has established seven global research centers in key regions. This powerful network enables the HBS faculty to work with leaders of industry, government, and academia worldwide, while capitalizing on business challenges and innovations wherever they occur. Through sustained fieldwork, they are immersed in the unique cultures, values, and nuances that lead to meaningful and insightful research.
Founded in 2003 and located in Paris, the Europe Research Center (ERC) plays a vital role in helping HBS engage the expertise of business and academic leaders in Europe and develop long-term relationships that are mutually rewarding. By facilitating case study development and research, HBS faculty delve into one of the world’s most important economic regions.
Global in perspective, the HBS Executive Education programs in Europe examine the complex issues facing companies in developed and emerging markets around the world. These distinct offerings incorporate the renowned HBS case study method—an interactive real-life model—and are taught by full-time HBS faculty who represent a range of business disciplines, including general management, finance, negotiation, organizational behavior, and strategy.
Reinforcing their global orientation, the HBS programs in Europe attract an elite group of business executives from every continent, a variety of industries, and across diverse business functions. The result is an unparalleled learning experience that furthers the success of both the individual and the organization.
What You Can Expect
Improving Your Organization's Performance
As today's healthcare leaders strive to improve both clinical outcomes and operational efficiencies, they face a host of challenges that include decreasing reimbursement rates, an aging patient population, rising consumer expectations, a shrinking workforce, and increased organizational complexity. To keep pace, they are forced to look beyond traditional cost management approaches and explore innovative delivery models.
This program examines the diverse and complex challenges that confront healthcare executives around the world. As a participant, you will gain the skills and techniques needed to implement new processes, organizational designs, and leadership strategies within your own organization.
Taking Your Skills to the Next Level
Interacting with senior executives of healthcare organizations from around the world, you will improve your ability to:
- Evaluate new care delivery models and understand how they may affect your organization
- Sustain competitive advantage by applying management best practices to healthcare delivery
- Adopt and implement innovations to achieve organizational excellence and improve financial outcomes
"The program exceeded my expectations. It was a remarkably intensive overview of the latest developments in running healthcare organizations. The sessions on disruptive developments-smaller upstarts versus established institutions-and on managing change were particularly enlightening for me. After attending, I have a better understanding of the key trends in healthcare governance, as well as a greater appreciation of how difficult managing change can be."
Marianne Acampo [Executive Member of the Board], Martini Hospital, The Netherlands
Your Course of Study
Leading High-Performance Healthcare Organizations exposes healthcare executives to leading models for improving service delivery and clinical outcomes, focusing institutional capabilities and offerings, and enhancing financial performance. Through lectures, global case studies, classroom exercises, small group discussions, and the latest research, you will explore diverse trends and best practices. Topics include:
Leadership in a Complex, Changing Environment
Healthcare executives are challenged to maintain the highest possible standards in care delivery while keeping costs under control. Throughout this leadership training program, you will gain insights into balancing these competing objectives. Topics include:
- Understanding evolving issues in the medical, economic, and technological arenas, and how they affect healthcare service delivery
- Examining levers of control—their uses and their limits
- Increasing expectations around quality, safety, and service
Organizational Excellence
Focused on creating an organization that learns and improves continually, you'll discover how to coordinate people, processes, and equipment to deliver excellent healthcare with maximum efficiency. Topics include:
- Designing a healthcare system that dramatically improves value
- Fostering a climate of learning and innovation
- Improving operations design and process management
- Reducing overuse, underuse, and misuse of services and resources
- Integrating care over the entire cycle of a medical condition
New Service Delivery Models
Whether you are looking to improve institutional focus, analyze competitive threats, or build diverse capabilities, you will gain a deeper understanding of today's complex healthcare delivery models. Topics include:
- Developing and deploying effective organizational strategies to ensure the current and future quality of care, financial stability, and competitiveness
- Exploring the steps required to shift from a system that manages resources and services to one that focuses on managing care
"The program simplified complex healthcare matters and created a context for meaningful discussions. My view on managing healthcare has changed dramatically—and the steps that Dutch healthcare has to make have never been as clear."
Dr. Eric van der Hijden [Founding Partner], StrategieConsult Ltd., The Netherlands
Who Is Right for the Program
Designed for senior executives of healthcare organizations including providers, insurers, service providers, information suppliers and others who support care delivery. The program is appropriate for not-for-profit and for-profit organizations around the world.
Organizations are encouraged to send a team, which fosters teamwork and increases the impact of learning across the organization. Given the global nature of the program, healthcare executives from all countries are encouraged to apply.
Typical participant titles may include:
- Chief executive officer
- President
- Chief operating officer
- Chief medical officer
- Clinical chief of staff
- Chief of practice or practice leaders
Past Participants Represented:
| Nationalities | ||
| 38% | Asia/Pacific | |
| 41% | Europe | |
| 11% | Latin America | |
| 10% | North America | |
"This program unquestionably helped me develop my thought processes and approach to medicine as well as to hospital and business administration. Not only were the case studies relevant, but they provided an excellent format for discussion and exploration. The diversity of colleagues and the living group model tremendously enriched my overall learning experience."
Robert X. Murphy, Jr., MD, MS, FACS [Medical Director], Lehigh Valley Hospital; [Professor of Clinical Surgery], Pennsylvania State University, U.S.
Meet the Program Faculty
Like all Harvard Business School Executive Education programs, Leading High-Performance Healthcare Organizations is developed and taught by a core faculty of HBS professors. Our faculty members are widely recognized as skilled educators, groundbreaking researchers, and award-winning authors.
Through publishing, consulting, and teaching, they leverage their business expertise and field-based research to create new knowledge and enduring concepts that shape the practice of management. The result is a teaching team that exposes participants to multiple perspectives, challenging their thinking and encouraging new practices that result in superior business leadership. For more detailed biographies, click on each faculty name.
Richard M.J. Bohmer, Professor of Management Practice. Member of the Technology and Operations Management Unit; member of the Healthcare Initiative; faculty chair of "Managing Healthcare Delivery" and faculty cochair of "Leading High-Performance Healthcare Organizations."
Amy C. Edmondson, Novartis Professor of Leadership and Management. Cohead of the Technology and Operations Management Unit; and faculty cochair of "Leading High-Performance Healthcare Organizations."
"I have participated in many national and international programs, but Leading High-Performance Healthcare Organizations was the best and the most professional. For me, the most useful segments were the discussions, as I had the opportunity to forge difficult solutions with colleagues from 15 countries. I have already recommended the program to my center directors."
Morten Noreng [CMO], Aalborg University Hospital, Denmark
Admissions
Because a diverse participant mix is an important part of every HBS Executive Education program, we look for candidates who reflect a broad range of industries, functions, countries, and backgrounds to enrich the learning experience.
Fees, Payments, and Cancellations
The program fee covers tuition, books, case materials, accommodations, and most meals.
No payment is necessary until you have been accepted into an HBS Executive Education program. After admission notification, we will send you an invoice via email; payment is due within 30 days of the invoice date. If admission is within 30 days prior to the start of the program, payment is due upon receipt of the invoice. Payment is required prior to the program start date. We accept payment by company check, bank wire transfer, or credit card (American Express, MasterCard, Visa). Details are included on the program invoice.
If you need to cancel or defer participation, you must submit your request in writing more than 30 days before the start of the program to receive a full refund. Due to program demand and the volume of preprogram preparation, cancellations or deferrals received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to full payment.
Requirements
Although there are no formal educational requirements, admission is a selective process based on professional achievement and organizational responsibility. We look for professionals who have demonstrated business talent and leadership potential.
HBS Executive Education programs enrich both participants and their sponsoring organizations, and require full commitment from each party. While participants devote time and intellect to the learning experience, sponsoring organizations agree to relieve individuals of their work responsibilities during the program.
Language Proficiency
We deliberately design our programs to encourage individual growth and to foster productive interaction among participants. For that reason, proficiency in written and spoken English is essential. If English is your second language, or if you have less than one year's experience working in an English-speaking environment, HBS requires a brief statement documenting proficiency in English-language skills, both conversational and written. This may include a list of the English-language certification programs that you have completed; the degrees you have earned at English-speaking colleges and universities; or the results of the Test of English as a Foreign Language (TOEFL) exam. The Admissions Committee also may request a telephone interview.
Team Attendance
This program is appropriate for individuals as well as teams of executives from the same organization. When colleagues attend a program together, the organization benefits from their shared knowledge and common vision. This, in turn, enables participants to enhance their ability to pursue business goals as a team, effect critical transformations, and transfer knowledge. HBS client service specialists are available to advise on optimal team composition. The application for each team member must be received before the team's materials are reviewed by the Admissions Committee.
Application Process
Program participants must be nominated and sponsored by their current employer. HBS must receive your application and all required documents in order to prepare the application for review by the Admissions Committee.
To apply, you may use our online form or download an application. You also may request a brochure by mail.
If you submit your application online, we will promptly acknowledge receipt of your submission via email. In the unlikely event that an email acknowledgment is not received, please contact the Admissions Committee by email: exed_admissions@hbs.edu, phone: +1-617-495-6226, or fax: +1-617-496-1731.
If you choose to submit a printed application, be sure to type or print legibly and sign your application. Send the application to the address or fax number listed on the form. Mailed or faxed applications are processed and acknowledged promptly upon receipt via email.
Complete Your Application
Please answer all questions thoroughly—the Admissions Committee will only consider completed applications. After reviewing your application and making the necessary edits or corrections, print or copy the application for your records.
The application for each team member must be received before the team's materials are reviewed by the Admissions Committee.
Meet the Deadlines
We request applications at least four weeks in advance of the program start date. Early application does not guarantee admission. Programs often fill to capacity, so early application is recommended.
Notification of Acceptance
We acknowledge receipt of all applications and maintain all application information in strict confidentiality.
To optimize the learning experience and maximize the exchange of ideas, the Admissions Committee selects a class that balances each participant's experience, the scope of his or her current responsibilities, and the type of organization.
The Admissions Committee begins reviewing applications four months before the start date, and qualified candidates are admitted on a rolling, space-available basis. Once the review process has begun, applicants are notified within three weeks via email regarding Admissions Committee decisions. If your application is received within three weeks of the program's start date, the Admissions Committee will notify you of their decision as soon as possible.
Need help?
For further assistance, contact our client service specialists at: 1-800-427-5577 (outside the U.S., dial +1-617-495-6555).