Leading Change and Organizational Renewal

Your Course of Study

As a participant in HBS Executive Education's Leading Change and Organizational Renewal, you will learn how to tackle the challenge of change from many angles, building a framework that helps your organization execute efficiently today while innovating for tomorrow. The program's lectures, project-oriented working groups, case studies, and leadership development help address a specific challenge that your company faces, and provide proven, practical models to emulate within your own organization.

Curriculum components include:

Understanding the Roadblocks to Change

  • Why organizations fall victim to past successes; the roots of organizational inertia
  • How performance is impacted by industry standards, dominant designs, technological substitution, and disruptive technologies
  • How technology cycles drive organizational evolution and innovation

Building An Organizational Architecture To Encourage Managerial Problem-Solving

  • Understanding the relationship between strategy, culture, and execution
  • Identifying your current cultural challenges and identifying areas for change
  • Developing a culture that values both stability and exploration
  • Configuring an organization to support your strategies, objectives, and vision
  • Developing the right human resource capabilities

Crafting the Right Leadership Style

  • Shaping innovation, learning, and change by cultivating your leadership style and behavior
  • Understanding which levers can shape organizational capabilities and how to use them
  • Juggling contradictory pressures
  • Inspiring your senior team to effectively manage change

Innovation Through Strategy and Execution

  • Identifying the processes that create successful innovations
  • Working with managers to tailor their strategies for a dynamic business world

Becoming An Ambidextrous Organization

  • Aligning structure and management approach to the challenge at hand
  • Managing for short-term efficiency by emphasizing stability and control
  • Spurring long-term innovation through risk-taking and experimentation

Winning Through Innovation: The Senior Team's Role

  • Creating highly differentiated units within an integrated organization
  • Succeeding through a clearly articulated common vision, careful team composition, and the right system of rewards

Sourcing Knowledge Through Open Innovation

  • Managing technological change in firms and communities through distributed innovation systems
  • Capitalizing on the emergence of open source software and collective intelligence for innovative product development
  • Finding and incorporating knowledge from outside the organization for greater business applications

Designing Service Excellence

  • Refining your organization's approach to designing, managing, and improving service experiences
  • Leading service innovation from the multiple perspectives of customers, employees, and owners
  • Delivering on customer promises while creating value for broader stakeholders

Taking It Home, Making It Work

Every day while attending the program, participants work in small groups on a specific project relevant to an organizational challenge they face. These intensive projects are facilitated by faculty members with the objective of providing participants with the judgment and analytical tools they can bring back to their companies to address their most complex organizational issues. As part of this effort, participants receive the Leading Change and Organizational Renewal CD-ROM series, a program developed by HBS and Stanford GSB professors to help you extend and apply your on-campus learning directly to your firm's situation. Featuring faculty presentations, video case studies, animated frameworks, hands-on exercises, and a facilitator's guide to reinforce individualized learning, this take-away tool brings key concepts to life and provides an essential resource as you embark on your own change initiatives.

"My organization is growing quickly and facing complex realities around change and the culture that we want to perpetuate. The program has enabled me to make a positive impact not only on the direction in which my company grows, but also on the culture that accompanies it."
Tim Geiser [Senior Director of R&D–Transcatheter Heart Valves], Edwards Lifesciences, U.S.