What You Can Expect
China's economic growth has created opportunity, but professional service firms in China wanting to take full advantage of this opening confront a unique business environment that can pose obstacles to growth. In Growing a Professional Service Firm—China, you and a group of talented executives will explore the difficult balancing act required for company and practice leaders who must consistently maintain fiscal discipline while exceeding client expectations, motivating staff, and formulating and executing long-term strategy. Encompassing service fundamentals, growth strategy, and day-to-day leadership, this program will prepare you to define your strategy, align your team and its capabilities to execute that strategy, strengthen client relationships, and enhance organizational performance. Specifically, you will improve your ability to:
- Attract, develop, and retain talented professionals—your company's most valuable resource
- Implement decision-making processes and performance metrics that are suited to your firm's unique characteristics and the business environment in China
- Assess competition accurately and differentiate your offerings in a changing marketplace
- Focus your strategy for acquiring new business and balancing business development with ongoing service
- Build a company culture that supports the attitudes and behaviors critical to service excellence and company success, while also encouraging the personal satisfaction of each team member
- Sharpen your team's core competencies as you implement best practices that maximize the value delivered to every client
- Balance your unique responsibilities as a leader with your personal participation in business development and client service
How Will My Organization Benefit?
Growing a Professional Service Firm—China provides examples of the best professional service practices worldwide and guidance on applying them to the unique demands of the Chinese business environment. You will leave the program with a deeper and broader understanding of how to motivate staff, maintain fiscal discipline, nurture client relationships, and drive your firm's growth. Going far beyond the basic transmission of skills and theories, this leadership development program offers applicable lessons and practical takeaways that can be implemented successfully within your organization through a dynamic learning model. You will acquire a fresh perspective on business opportunities within China and beyond from our focused curriculum, world-renowned faculty, and an accomplished group of elite peers from around the world.