Building Client Management Capabilities in Professional Service Firms
Thank you for your interest in Executive Education at Harvard Business School. The Building Client Management Capabilities in Professional Service Firms program will not be offered in 2012. Additional information is not available at this time.
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Robert G. Eccles, Professor of Management Practice. Member of the Organizational Behavior Unit; faculty chair of "Growing and Leading a Professional Service Firm—China" and faculty cochair of "Aligning Sustainability with Corporate Performance."
艾博思 (Robert G. ECCLES), 管理实践教授、组织行为学教研组成员、“创新和可持续发展”课程的联席学术主任。“专业服务公司发展与领导战略—中国课程”的学术主任。
Ranjay Gulati, Jaime and Josefina Chua Tiampo Professor of Business Administration. Head of the Organizational Behavior Unit; faculty chair of the "Advanced Management Program"; and faculty cochair of "Leading Growth Through Customer Centricity—India."
Ashish Nanda, Robert Braucher Professor of Law from Practice. Faculty chair of Executive Education and Research Director at the Center for Law and Professions at Harvard Law School.
阿士师 ▪ 南达 (Ashish NANDA), Robert Braucher 管理实践法讲席教授。哈佛大学法学院高管研修中心教研组负责人、法律和专业中心研究主任。
Das Narayandas, James J. Hill Professor of Business Administration. Senior Associate Dean, Executive Education and Publishing; and member of the Marketing Unit.
达斯 ▪ 纳拉扬达斯 (Das NARAYANDAS), James J. Hill 工商管理教席教授、高级副院长(主管出版业务)、营销学教研组成员、“高级管理课程”的学术主任、“培养专业服务公司的客户管理能力”课程与“突破性服务”课程的联席学术主任。
James K. Sebenius, Gordon Donaldson Professor of Business Administration. Member of the Negotiation, Organizations, and Markets Unit; and faculty cochair of "Strategic Negotiations: Dealmaking for the Long Term."
詹姆斯 ▪ 萨本缪斯 (James K. SEBENIUS), Gordon Donaldson工商管理教席教授、谈判、组织及市场教研组成员、“战略谈判：达成长期交易”课程的联席学术主任 。
Scott A. Snook, MBA Class of 1958 Senior Lecturer of Business Administration. Member of the Organizational Behavior Unit.