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Program Title

DateTopicLocation
Achieving Breakthrough Service
Achieving Breakthrough Service
Service Management
x
Contact
Client Service Specialists
Email: executive_education@hbs.edu
Telephone: 1-800-427-5577
(outside U.S., +1-617-495-6555)

program Details

May 4–7, 2014
$9,250

This program explores how to create service models that deliver value for customers, employees, and investors, while building strategic advantage.

 
 
May 4–7, 2014Service ManagementHBS Campus
Leading Growth Through Customer Centricity – India
Leading Growth Through Customer Centricity – India
Service Management
x
Contact
Harvard Business School IRC
Email: harvardindia@hbs.edu
Telephone: +91-22-24934510

program Details

Jul 2014
INR 1,95,000 plus service tax

This program focuses on how to build a customer-centric organization that can innovate, compete, and grow in a complex and competitive market.

 
 
Jul 2014Service ManagementIndia