Program Finder
Clear All

What topics interest you?What levels of leadership?What locations?

All

  • Comprehensive Leadership
  • Corporate Governance
  • Entrepreneurship
  • Financial Management
  • Health Care
  • India-Focused
  • Industry-Specific
  • Innovation
  • Managing in China
  • Marketing

All

All

  • HBS Campus
  • Brazil
  • California
  • China
  • England
  • France
  • India
  • Spain

Clear Selected Topics
Clear Selected Levels

Filtered Programs

Topic

Program TitleDateLocation

Service Management
Develop winning strategies for competitive markets by providing the quality and range of services that customers value.

Achieving Breakthrough Service
Achieving Breakthrough Service
Service Management
x
Contact
Client Service Specialists
Email: executive_education@hbs.edu
Telephone: 1-800-427-5577
(outside U.S., +1-617-495-6555)

program Details

May 4–7, 2014
$9,250

This program explores how to create service models that deliver value for customers, employees, and investors, while building strategic advantage.

 
 
May 4–7, 2014HBS Campus